Question about Broan-NuTone 9965 Coil / Ribbon Heater

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I have a NuTone model 9965. Everything (light, exhaust fan, and heater fan) works but the heater does not. Power to the heater and heater fan works. I cleaned up all the insides of the unit of dust and checked all electrical connections, plugs and outlets. I don't see any evidence of electrical problems but I heard a pop and a small piece of debris on fire fell through the vent opening and to the floor when it broke. Any idea of what the problem is? Thanks, Neil

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SOURCE: Nutone Bathroom Fan Model 9965 won't work

Chk circuit breaker then ck GFCI.

Posted on Jun 10, 2009


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How do I open the fan to change the light bulb

Hi Roberta - you can view the manual for this fan here.

The lens snaps into position - there are no fasteners that need to be removed, etc. I believe that if you simply squeeze the long sides toward the center, it will release from the fixture.

When replacing the lamps, do not install a lamp greater than 100 watts in the main light socket or a 7 watt C-7 candelabra lamp in the night light socket.

I hope this helps & good luck!

Jun 05, 2012 | Broan-NuTone NuTone - Vent Fan - 9965

1 Answer

Model 100HFL...with the light switched on I turn on the exhaust fan and the light dims a bit and the exhaust fan works. with the light switched on I turn on the heater and the light goes completely dark. ...

I'm not sure what is going on without full and complete description of wiring and switches:
Add a comment with exact information for possible help.
Specs say 20 amp circuit is needed: so 20 amp circuit breaker + 12 gauge wire are required.
Heater uses 1500 watts, so it pulls a lot of power if same circuit breaker is used for several other rooms and a TV etc. Turn off everything else and see if problem persists.
Sell sheet for product says: Energy efficient lighting - uses one 27-watt (max.) high efficiency GU24 based fluorescent lamp.
Turn off power, and disconnect ground wire. Turn power back on and switch on the heater-lite and see if there is a fault to ground.
Use a different switch.

Aug 11, 2011 | Broan-NuTone Broan...

1 Answer


contact nutone. the problem is that the sensor that shuts off the unit to prevent overheating is too sensitive or faulty. nutone website seems geared towards selling their product so you may have to call them direct at 1-888-336-6157. this is customer support. good luck.6-6157

Mar 03, 2010 | Broan-NuTone N-668RP Combination Light Fan...

1 Answer

Fan is vibrating and I dont know what to do

It is probably out of balance. Try taking apart as much as you can and cleaning it. Usually helps alot.

Feb 04, 2010 | Broan-NuTone NuTone - Vent Fan - 9965

1 Answer

Heater doesn't work

You can purchase heating elements for this fan that will solve the problem. This is a fairly new fan model so I would recommend calling Nutone because this model has a three year warranty. They may send you the part you need for free.

Jan 28, 2009 | Broan-NuTone QTXN110HL Fan

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