Question about GE Profile PSS29NGS Side by Side Refrigerator
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Posted on Jan 02, 2017
The crushed ice sounds like the solenoid in the back of the freezer may be frozen and moving the mechanism (rod) even though you can move it by hand. Take a hair dryer and heat the area where the ice bin rod fits into in order to thaw the solenoid out. You can take the whole thing apart and put a little petrolium jelly on the shaft to keep it from freezing and sticking again if you have the tools. The door alarm may be the door out of adjustment... hold the light switch down and see if that stops the alarm, if it does you can always glue an extension piece on the switch in order to reach the door again vice adjusting the door. Some of these models were very close to being out of adjustment and a few years of wear on the hinges could do that. I've even seen someone glue an extension on the door so it would press the switch better on closing. As for the water leaking, is it continuous leak or say every 12 hours you notice a little bit of water? Continuous leak is likely a solenoid valve letting water by, small leak every 12 hours or so usually means the defrost drain line is clogged and the defrost water is not making it to the holding pan but leaking out the freezer compartment instead.
Posted on Jan 28, 2007
call ge there is a replacement program for the 05-06 sxs motherboard issue call 800-386-1215 to see if your machine is one of the machines in this program you will need the serial number of the ref before you call
Posted on Jun 13, 2008
I had this problem with a similar refrigerator. The problem was the slide switch burns itself especially if you slide it from ice to water while holding the glass in to get ice and water into your glass. Better to slide it to ice, press the glass in to get ice, release the glass to stop the ice, slide the switch to water, then press the glass in again to get water. I "fixed" mine by removing the control panel and soldering some of the connections on the slide switch together so that we now have no crushed ice function, but the ice cubes work again. You can also replace the circuit board in the control panel to restore it to like-new operation. I could not find a place to order just the slide switch.
Not sure if this is the same problem with your unit, but sounds the same.
Posted on Dec 07, 2008
Ice maker Diagnostic Test:
- Remove the ice bucket
-Turn the ice maker off, wait 15 seconds than turn it back on
-Press the ice paddle three times, this will begin diagnostic test.
-PLEASE DO NOT TOUCH ICE MAKER DURING DIAGNOSTICS
-In 3 minutes you should see the rack inside turn 360 degrees
-AND the ice maker bowl should fill with water
-IF either DID NOT work, call 1-800-GE-CARES for ice maker replacement. A service call is approx $80. The $80 will be deducted from the part/labor if you choose to purchase/install parts from the service technician. If not, you will pay for the service call. Good luck.
Posted on Apr 05, 2010
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