Question about JVC GR-D22U Camcorder

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Help!!!! says lens cap on, picture on screen is blurry. can't see anything out of viewfinder

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  • Anonymous Jul 12, 2008

    same problem, but no picture on viewfinder

  • Ed Wagoner Sep 10, 2008

    Camera says that the lens cap is on. no picture at all. will play back old stuff. but will record sound.

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This was a perfect answer to the problem. thanks for your help

Posted on Sep 11, 2008

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Ccd image sensor problem, not to worry though!!!
JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 31st December 2008 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

Posted on Sep 11, 2008

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1 Answer

My handycam screen is blank and doesn't show anything


Follow this procedure to troubleshoot if there is no picture or a black screen appears in the viewfinder or LCD when attempting to record.
NOTES:
* Because each of these steps represents a possible solution to this issue, check the viewfinder or LCD status after completing each step.
* It may be necessary to refer to the operating instructions provided with the camcorder for information on how to perform a task on your specific model.
1. Ensure the lens cap on the front of the camcorder has been removed.
2. Ensure a fully-charged battery is inserted in the camcorder.
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4. Turn on the camcorder and set it to the CAMERA mode.
5. Look to see if an image can be seen in the viewfinder or LCD.
IMPORTANT: Some camcorders have both a viewfinder and LCD. To conserve power, the viewfinder and LCD will not display at the same time. To use the viewfinder, the LCD must be closed.
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  • Because each of these steps represents a possible solution to this issue, check the viewfinder or LCD status after completing each step.
  • It may be necessary to refer to the operating instructions provided with the camcorder for information on how to perform a task on your specific model.
  1. Ensure the lens cap on the front of the camcorder has been removed.
  2. Ensure a fully-charged battery is inserted in the camcorder.
  3. Ensure the STANDBY/LOCK switch is set to the STANDBY position.
  4. Turn on the camcorder and set it to the CAMERA mode.
  5. Look to see if an image can be seen in the viewfinder or LCD.
  6. IMPORTANT: Some camcorders have both a viewfinder and LCD. To conserve power, the viewfinder and LCD will not display at the same time. To use the viewfinder, the LCD must be closed.
  7. If the issue is not resolved, reset the camcorder to factory specifications.
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