Question about Dyson Vacuums
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Posted on Jan 02, 2017
What do you want to reset? Do you mean the motor has stopped working? There is no "reset button". The motor has an automatic cut-out, which will operate if the motor gets too hot and will reset itself when it cools. If the motor will not work when it's cool, then you have an electrical problem which will probably need professional attention.
Posted on Apr 09, 2009
I unscrewed the side panel (left side looking from rear of vac), it is gray and shaped a bit like a "C" or elbow joint and that let me get to the metal bar in the red foot pedal. I needed to move the metal bar so that it would slide along the grove in the gray side pieces above the wheels. I just needed an allen wrench and it was easy from there! I don't know if this helps anyone else, but it worked great for me!! Good Luck.
Posted on Aug 31, 2009
There is a flip lever that locks it in place and redirects the airflow to the hose when you put it in the upright position. It binds, then eventually breaks. I'm not having much luck finding replacement parts to fix mine.
Posted on Dec 02, 2009
Hi its Darran at Dyson.
Its possible that the stabiliser pedal has popped out of place. For help on how to resolve this, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Posted on Apr 19, 2010
SOURCE: Dyson animal is giving me fits
Try this quick repair and see if this fixes your Dyson in terms of not going in the upright position: This is a frequent problem that we see come in on Dysons. If this doesn't fix it, please feel free to just use the clarification request and let me know this didn't fix it. The suction problem is happening because when the machine is put in the upright position it diverts the suction from the floor to the hose automatically, and it's probably stuck in between the lower part and the hose part.
Turn power off and unplug the machine.
Tilt the machine backward to a 45° angle.
In terms of the machine not picking up, this could be caused by a few things.
The first thing you should check is the filter. The DC14 has a motor filter that is recommended to be washed every 90 days. Here's how to access this filter:
*The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.
There are two different types of filters that were used on the Dyson DC14, and One part filter, and a two part filter. Here's instructions on how to clean both of them:
ONE PART FILTER:
The filter should be washed at least once every 6 months.
Also, since you have removed the bottom plate, a common problem on the Dyson's is when this plate is reinstalled. It is very easy to put the plate on incorrectly, which prevents the brushes from hitting the carpeting. This can seriously decrease the pick up on carpets. Check the bottom plate to make sure that it was put back on properly. Here's pictures of both the correct, and incorrect way to reinstall the bottom plate:
Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:
Here's another picture, that is the RIGHT way to install the soleplate:
I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.
I hope that this was helpful to you. Please feel free to use the Clarification Request form here on Fixya if you have any questions.
Posted on May 01, 2010
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