Question about GE Refrigerators

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How do I know if my GE refrigerator is dead or just needs a refrigerant charge? The freezer got very cold just prior to not working.

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Sorry to read about your problem. you can have many different problems.
Your unit should at lest run if low on freon. since you have a complete failure, you could have the following
1. Bad temp control
2. Failing compressor
3. Defective start cap
4. Defective overload protector
5. Defective control board

I suggest you call a service company.

I have tried to help you. Please help me, by Vote/Rate my response. Thanks.

If you live in the Denver area, I can help you.

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Posted on Jan 02, 2011

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Have a ge model # GTH21KBXAWW. The freezer works fine. The bottom half does not keep cold.


Freezer is cold but refrigerator is warm
  1. Evaporator coils are frosted over
If your issue is that the freezer is cold but the refrigerator is not as cold as it should be, the first step is to check the defrost system for problems. A key indicator in determining if perhaps you have a refrigeration defrost problem is visible frost on the evaporator coils. If your unit has frost you will need to check your defrost heater assembly, the defrost control, and the evaporator fan motor for a malfunction. Replace any erroneous parts as necessary.
  1. Damper
If your issue is that the freezer is cold but the refrigerator is not as cold as it should be, the damper door could be broken or jammed. The damper is a door that opens and closes to allow cool air to flow from the freezer into the refrigerator unit, and if it fails to operate correctly, not enough cold air will enter the refrigerator to keep it cold. The damper can be replaced if it is no longer operating properly.
  1. Thermistor
If your issue is that the freezer is cold but the refrigerator is not as cold as it should be, the thermistor connected to the control board might be defective. The thermistor is a sensor that examines the temperature inside the unit. If the part is defective, the refrigerator could not cool properly.
  1. Temperature control board
If your issue is that the freezer is cold but the refrigerator is not as cold as it should be, the temperature control board could be at fault. The temperature control board distributes voltage to the fan motors and compressor to keep them functioning. This board is very often misdiagnosed as the culpable cause and it is recommended to proceed with the troubleshooting process of elimination prior to replacing this part.
  1. Defrost thermostat
Another issue that can cause your freezer to be cold while the refrigerator is not as cold as it should be is the defrost thermostat. In order for the defrost heater to activate to melt away any excessive frosting on the evaporator coils, the defrost thermostat must sense that the temperature is cold enough to activate the defrost heater. Without this continuous cycle, the frost will excessively build up on the coils and prevent proper air flow inside the unit. The defrost thermostat can be checked for continuity with an ohm meter; if it's not present, the thermostat will need to be replaced.
  1. Main control board
A possible cause for a freezer that's cold but refrigerator that's not as cold as it should be is the main control board. The main control board acts as a "brain" for the unit, controlling the defrost cycle, compressor, and run time. However, it is an uncommon cause for this issue. This board is very often misdiagnosed as the culpable cause and it is recommended to proceed with the troubleshooting process of elimination prior to replacing this part.

Feb 25, 2015 | GE Refrigerators

1 Answer

I'm not sure which one I have, but purchased my approx. 2 yr. old Kenmore bottom freezer refrigerator from a trusted contractor doing some work in my home. I have a problem with the left produce bin......


Cold air from freezer blows into refrigerator compartment right behind that tray. Freezes stuff in that tray. Pizpoor design. Known issue. With GE refrigerators also of same design. That kenmore most likely was build by GE. GE/Kenmore deny the issue but thousands of posts online about it. No solution. Sorry. Good luck.

May 19, 2017 | Kenmore 62832 / 62834 / 62839 Bottom...

1 Answer

The freezer works fine, refrigerator section not cooling it is 6 yrs. old, should it need a refrigerant(freon) charge ?


Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold
heatman101

Nov 09, 2010 | GE GSL25JFPBS Side by Side Refrigerator

1 Answer

GE Hotpoint Top-Freezer model - freezer works but the rest of the refrigerator is not cold - even when we turn the cold dial up to 9. Model - CTX14C1TGLWH


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Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

heatman101

Sep 01, 2010 | GE Hotpoint Top-Freezer Refrigerator

1 Answer

My GE side by side refrigerator isn't working right. The freezer works great, but I can't get any coldness on the refrigerator side. Even at the highest cold setting.


Check your air door at the top left rear of your refrigerator side. If no air is flowing try opening it by hand while you are there. Also check the freezer for a fan sound to be sure your fan isnt stuck or dead.

Mar 14, 2010 | GE GSL22JFPBS Side by Side Refrigerator

1 Answer

GE Monogram freezer side working but refrigerator side is not.


Did you clean the condenser?  Is the unit FULLY defrosted?   Defrost fully!!!!!!
Did he check the amount of gas in the unit?  If your unit has low gas...it is in need of more.  R12 is expensive.
Check gas level:  Shut unit for at least one hour.  View compressor.  Several pipes...we're looking at the largest.  Start the unit.  This pipe will begin to frost.  If it does not clear to dry, ice or wet...stays frosted...it is low.  Get the repair guy back ... but ask how much he'll charge first.

Dec 12, 2008 | Refrigerators

1 Answer

GE refrigerator not cold enough, again!


I emptied the freezer, unscrewed the freezer floor, pushed it out of the way, and saw the ice, just like last time. So I poured hot water over the ice, made sure the ice was all melted, even from below (under refrigerator), and put the floor back in - works fine, for now!

Jul 13, 2008 | GE PTC22MB Top Freezer Refrigerator

1 Answer

Refrigerator and freezer


Is the fan behind the back panel underneath
running (condenser fan) may be dead or clogged
with something if not thats the problem if it is
running take a vac attachment and clean
the dust or blow the dust from underneath
the refrigerator (after turning it off)dont bend
anything,After verifying the condenser fan runs
and cleaning the condenser try it out

If there is no improvement and,
If the system has not been opened before I
would say there is a leak in the system
(low charge) Requires the
attention of a service person

Nov 23, 2007 | GE GSS25JEMWW Side by Side

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