Question about Arris Touchstone 450a (CM450) Modem

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When the modem is hooked directly to a computer, internet service is available. However, when linked through a wireless router (we have tried multiple routers) there is no way to get online. The message "The URL is not valid and cannot be loaded," shows in stead of whatever website should be there. Even when attached to the PC directly, the "Link" light is flashing.

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  • 18 Answers

Tyr to power cycle the router and modem. First, make sure router is plugged into modem. Unplug power cord from both devices. Plug in the modem first, let it boot all the way up first. Then Plug in router and wait for it to boot up. Check your internet connection. If there is still an error message, make sure on the back of the router you have the Ethernet cord from the modem plugged into the input port of the router.

Posted on Aug 08, 2017

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Posted on Jan 02, 2017

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  • 86 Answers

SOURCE: cable modem + dlink router

Your modem needs to be rebooted in order for your router to pull an IP from the modem. To do this, look for a little hole in the back of your modem and use a pen to push the button. Wait for the reboot to finish and then try again in about 20 seconds.

Posted on Jan 20, 2008

ohms
  • 1879 Answers

SOURCE: ARRIS Modem + D-Link router = no internet

when you are on Cable Internet with a "modem" only connected directly to the computer, what the ISP see is the computer's MAC Address (command prompt -> type ipconfig and hit enter).

put a router (which has it's own MAC Address) in-between and the ISP wont let you cause it sees the router not the computer.

check physical connection: cable modem -> router -> computer(hard wire for this troubleshooting)

access the d-link gui and locate the “Clone MAC Address" button (supposed to clone the computers MAC Address - verify if it's the same), save settings & reboot the router.

Posted on Jan 26, 2009

  • 80 Answers

SOURCE: hooked up arris modem with lynksys G series router

You have to set seting from routers menu. To use it hold 15 second router restart button, that restore factory setings, then go browser http://192.168.1.1/ , and use username "admin" and password "admin" in default. There you can set setting by your connection.

Posted on Aug 12, 2009

  • 1 Answer

SOURCE: my arris CM550A modem has all lights on but the

burn it

Posted on Feb 08, 2011

  • 16 Answers

SOURCE: We are currently running Comcast

There's a reset button on the back of the modem. It'll power cycle it. That should work and if it doesn't make sure everything is connected and tightened.

Posted on Jul 29, 2011

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Look here, http://www.computing.net/answers/networking/dsl-modemrouter-in-bridge-mode/28151.html

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hiya krazy327... sorry to hear about your prob.. we,ve all been here at some point!

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Regards Faggly

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