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Hi,its pretty easy.All you have to do is open the email and draw your courser towards the picture and it will have an arrow pointing down.Ill recorded a video and show you.And if its your phone just hold ur finger on the pic and and select SAVE.Then go to downloads and check it.
It may be a hardware problem. to check it go to voice recorder in your phone in record any sound and save it and play it. if you hear good quality sound (loud and clear) then it is not hardware problem. try formatting your phone it will do for you. and if you hear bad quality or not at all able to hear any sound of recorded clip then it is hardware problem. you can not fix it by yourself you have to go to mobile repairing shop and ask them to install new mike in your phone. it india it cost around Rs100-150. hope this was helpful. THANKS FOR USING FIXYA.
if you cant hear caller voice. do one thing go to gallery and go to voice recorder and record some voice then save that then go to media and play recorded sound if its working means your loud speaker is working but not ear peic means (ear speaker) not working. so then you need to change ear speaker.you can do your self just watch video on online.
Recorded sound clips are saved in the sound clip folder in the gallery. Open MENU > GALLERY then scroll down and select Sound Clips. Select the clip you want to play and it will open in the Music Player.
Symbian OS/S60 phone: With the Voice Recorder on the screen, open Options. Select Go To Gallery. All the recordings you have saved can be accessed from the Gallery. You should see a list of recorded tunes. Highlight a recording, open Options and choose "Set as ringing tone."
Windows Mobile phone: When you are still in the Voice Recorder, highlight a recording in the list and open the Menu. Select Set As Ringtone.
If your phone menu doesn't show the Set As Ringtone choice at all, you have to set it manually. Go to the Home screen, push Start, and open File Manager. You have to move the recording from the folder /Storage/My Documents/Notes to the folder /Storage/Application Data/Sounds. Then, go to the Start menu and launch Settings. Select Sounds, open Ring Tone, and pick up the recorded ring tone.