Question about Samsung SCH-u740 Cellular Phone

6 Answers

I cant hear people who call unless I use the speaker phone

My samsung u740 was working finr earlier today.then suddenly I was getting calls but I could not hear the caller, however, they could hear me fine. I tried making a call with the speaker phone on and I could hear fine. I have looked over my settings and everything seems to be in order.
Is there any advice you can give me on this matter? Id rather not use speaker all the time.



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  • 6 more comments 
  • Anonymous Aug 23, 2008

    my fone iz perfectly fine, but afta a while i cud only her people on tha fone thru speaker but not during a reg. call

  • Anonymous Sep 16, 2008

    take it back to verizon & have them check it out. they called samsung and are sending me another one.

  • Anonymous Apr 08, 2009

    Same thing happened to me. Got better for a while, then relapsed. Ugh. They had better replace it. Stupid phone.

  • Anonymous May 12, 2009

    I've had the phone for two YET! and I've had many. But, recently, I cannot hold it to my ear and hear. I have to use speaker. Is this like a "timing' thing with the phone, did they make it to do that after a certain length of time? My contract with Verizon is about maybe. It is a great phone otherwise...everything I could ever need or want in a cell. In fact, they are STILL sellin this phone as a current promo. Geesh. Any solutions????

  • Anonymous May 24, 2009


  • pagodas May 26, 2009

    I had the same thing, I had to get a new phone.

  • Anonymous Mar 28, 2014

    My phone was fine, but then out of nowhere I couldn't hear people when I was on the phone with them. And the only way I could hear them was if I put them on speaker mode or if I plugged in headphones.

  • Anonymous Mar 28, 2014

    If someone calls they cant hear me answer unless the phone is on speaker



6 Answers

I got little warning before mine start doing the EXACT same thing! One call had a crackle to it and then that was all she wrote. Speaker phone still works fine, second time something breaks on that model for me.

Posted on Aug 08, 2008


Me too! i've been stuck using speaker phone for about a month now, i'm going to take it back to my provider to fix it

Posted on Jul 25, 2008


Yeah mine was doing tht too but now ive gotten to the point where the volume is skrewed up and all i can hear is a high pitch ring when i try and play something and also the speaker phone doesnt work at all either so im taking it back tomorrow to scream at the verizon workers =]

Posted on Jul 20, 2008

This problem has happened to me twice already with this phone and i just had to get another one

Posted on Jul 19, 2008

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Posted on Jul 09, 2008

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  • 43 Answers

If your settings are ok sounds like you have a short or defective phone i encountered this before and i had to take it back to the store and get another luck.

Posted on Jul 09, 2008

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This is not a setting problem, the problem is that the earpiece of your phone is bad that is why you cannot hear callers voice.

The speaker you put it is for the ringer, it does not have anything to do with earpiece and you can hear your caller through it.

To fix your earpiece problem because you cannot be putting your phone on speakers always because atimes you will want privacy.

To fix the earpiece problem, you will need to replace the earpiece on your phone in other for you to hear your caller. just change the earpiece as advice and you will see that the problem is solve.

Take care.

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