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Casio Exilim S5 camera flash issue. Flash setting is stuck in the "off" mode. Can take photos without the flash, but cannot change the flash setting to "on" or "auto".

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  • bamacy111 Jan 03, 2011

    There's no LED on the back relative to the flash as far as I can tell. There is a menu indicator, however, which does not change when I attempt to change the setting of the flash from "off" to "auto" or "on"

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  • Cameras Master
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There are more possibilities...first is that the settings can not be changed cause the flash is dead and the lack of contact make this not be recognized on...
Second it may be a firmware malfunction and in this case you have to download the firmware update and install it in the camera..procedure is explain at download on the support site ..
The last possibility is that the camera is set on a shooting mode that do not allow /require the the flash ...for example bright light ..mode..Check it and put it in normal mode and after that enable the flash ..or ...try to see in the main menu the reset to factory settings and engage it ...This should make all function work if there are no physical damages..

Posted on Jan 03, 2011

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  • Cameras Master
  • 19,396 Answers

Hi.

First ensure that battery is fully charged.

Check the operation lamp(refer to manual, it is located at back side). If the led is yellow, then the flash is charging. If the flash never gets charged you will need to have the flash capacitor replaced.

You can get a quote on repair calling Casio. You can also get a quote from a third party repair service here:Repair.

Regards.

Ginko.

Posted on Jan 02, 2011

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