Question about HP Officejet 4315 All-in-One Printer

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Hp4315 when i try to copy something and push start nothing happens when i go thtough the setup menu i get scanner failure tyied all the plug and unplug and restart nothing works??

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  • 193 Answers

Please reinstall the drivers.

Posted on Jan 05, 2011

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Have a Samsung SCX 4521F printer scanner machine. Toner is full but won't print when trying to photocopy....will print if something is faxed. The bulb doesn't seem to come on when it starts to...


push menu and # 1943
the fax will go in service mode
push menu again and scrolle until you get new cartrige
push ok
then swich the machine of and on
and it will work

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My Kodak ESP 3 Won't Scan


Did you install the full software driver for the all-in-one? The drivers are here: http://www.kodak.com/global/mul/service/downloads/DownloadLookup.jhtml?pq-path=9103/12666/12667&product=EKN034524

Next try a new USB cable and plugging the unit into a different port. If you use a print server or USB hub, try connecting directly to the computer. Scanners need bi-directional communication with the computer and thus are likely to have issues even if the printer doesn't.

Can the scanning software on the computer initiate the scan? (That is in the full software package. Alternatively Vista came with Paint and File> Import from Camera or Scanner > New Scan.)

I hope this helps.

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1 Answer

I don't know how to work the scanner on my HPpsc1210. The printer works but if I want to scan something I place the item on the scanner bed and push the scan button but nothing happens.


Hi!

You need to connect the scanner into your computer. Its either you use the scanning software from HP or use the scanner wizard of Microsoft. For a start, you can use this article from Microsoft on how to use the Scanner Wizard.

http://www.microsoft.com/windowsxp/using/setup/hwandprograms/printfaxscan.mspx


Nov 14, 2009 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

I keep getting a scanner failure when I try to fax something from my all in one Officejet k60.


i can understand the situation here is the soluition for you :
1.TRY TO MAKE A COPY
2.if the copy does not happen open the scanner glass and check whether the scanner lamp that is tdo you see any light in the glass glowing or moving
3.if nothing gloes or move then i am sorry to say that you will only be able to print from the printer and nothing else
4.if the printer is in warranty call hp they replace it for you .............................. thank you and hope you do see the scanner lamp

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My dell photo 942 won't scan


I would try deleting the scanner driver and software and reinstall. then plug the usb cable from the printer to the pc.

Jul 31, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Copy problem hp 6310 all-in-one


Instead of pushing the Ok button you should push the "Start Copy - Black" or "Start Copy - Color".

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2 Answers

Scanner Failure, 'Power off and on' message - therefore, fax will not work


Scanner failure will not let you to make copies nad scan but you will be able to print from computer and receive fax.

Even then try the steps mentioned bellow:

Remove both the ink cartridges from the All-In-One.
Unplug the power cord from the All-In-One as well as the power outlet.
Now move the carriage (carriage is the one which holds the cartridge) Too and Fro till you feel the carriage is moving smoothly.
Then insert the cartridges close the access door.
Plug the power cord directly to a wall outlet without surg protector (If possible connect it to a different power outlet)
Before connecting the power cord to the All-In-One press and hold the # and no 6 button and then insert the power cord, do not release the keys
until you see a message a reset (if the screen goes blank then release the keys and turn the power on)
Now try printing Printing from computer,
If you are able to print from computer you should be able to receive faxes.
Try printing a test fax.

Press Menu/Setup> Then press the right arrow key to locate Tools> Then Press Ok> Again press the right arrow key to locate Run Fax Test> And press OK

Check to see if it prints a Fax test

Good Luck

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2 Answers

Does not want to copy


that means its a scanner failure.in the warming up procedure the printer adjusts automatically to scan or copy mode.but the scanner failure does not let it do that.
there could be two possibilites either the scanner is failed due to some dust particles blocking the scanner to move forward.this could be repaired by servicing the printer internally.
or the scanner circuit is faulty so the scanner has to be replaced this will cost u nearly 60$ plus service charge.
thanks.

Aug 27, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Epson rx500


Ensure that all the plugs are connected correctly

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