Question about Salter 1038 11 Pound Round Glass Kitchen Scale with Extras ()

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After turning on my Salter 1038 scale it zeros out then in a few seconds it displays "LO" then powers off. How can I correct it?

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It's telling you that the battery is "Lo." I had this problem with a model 914. I replaced the battery and now all is good.

Posted on Dec 27, 2011

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The battery probably needs replacing.

Posted on Jan 02, 2011

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1 Answer

Model 9114 salter scale shows Lo. I have changed the batteries but it still only shows Lo.


I had the same problem and, suspecting that the metal contacts weren't making proper contact with the batteries, I used a long nosed pliers to gently bend all ten contacts towards to the batteries (there are eight small tabs in the battery compartment, and two on the battery cover). If you don't have a long nosed pliers a small screwdriver should do it if you held the fixed part of each set of contacts so it doesn't detach during the process.
Unfortunately, it worked, but only for one weigh, and then it reverted to "Lo". This happened twice, so I telephoned the Salter Customer Service Helpline (01732 360783) who recommended a reset, which is done by removing the batteries, standing on the scale for 20 seconds, and replacing the batteries. That also only worked for one weigh, so they are looking into it further and I'll post the results here, but in the meantime I hope one of the above solutions will work for others.

Jan 21, 2014 | Salter Stainless Steel Electronic Bathroom...

5 Answers

'out 2' error message shows on a brand new Salter Disc Electronic scale.


Below is a solution for the "Out2" error on the Salter scales.

I have a Salter Model 1400. It was dropped and started to display the "out2" error on the LCD display. I looked for solutions on-line but could not find anything which showed a solution. With no solution in hand I figured I would at least try to find out if my scale was salvageable. I removed the screws, there are two below the 9V battery, two under the footpads, two under the "model sticker", and two larger screws holding the scale plate to the base. After all the screws are successsfull removed, the case of the scale comes apart easily. I started looking at the small circuit board and looked for damage, and also tried several things, turned on and off the unit while it was apart but still saw the "out2" error. I then removed the circuit board, there are many screws holding it down. Looking at the LCD display, I noticed that there must be proper contact between the LCD display and the copper contacts on the circuit board, or nothing is displayed. Perhaps, "out2" is an indication that it can not display "out" anything because after it was dropped the LCD display moved enough that it no longer aligned with the contacts on the circuit board. I noticed that there is quite a bit of "play" or area of movement around the LCD display and the case. There were no cracks or damage so I assume that the loose LCD display is common even with a scale that was not dropped. I was able to align the LCD display, by moving it several times and realized that after pressing the ON button, I no longer saw the out2 error. So I decided to put something in between the LCD display and the case so that the LCD display would not move and therefore would align. It took some playing around, but I eventually took a very small piece of papertowl, about the size of my thumbnail and rolled it up and placed it between the LCD display so it made the LCD display snug and would no longer move around. I screwed on the circuit board, and voila, no more out2 error! It started working perfectly.

Jan 19, 2011 | Salter 2001 electronic kitchen scale

7 Answers

My Soehnle scale shows an out2 error - how do I fix?


How to calibrate when "out2" is shown.
With the power off andthe scale on a stable surface, hold "g" and press "on". Some number will show up, probably a negative number. Press the "on" button again and the scale should display "Zero". Wait until it says "200.0". Gently place a 200 gram weight on the scale and wait a few seconds. If your successful it will say "Pass" and your scale will work again, yay!

May 14, 2010 | Salter 2001 electronic kitchen scale

1 Answer

The display on my salter bathroom scales is flashing error, i have changed the batteries, this did not help


I held the two arrow and set buttons together for a few seconds and it cleared

Oct 19, 2009 | Salter Health & Beauty

1 Answer

My salter 1004SSDR kitchen scale won't show any real weight - just stuck on '5000' which is the max weight in grams, won't switch off, crazy


Your salter scale has a 15 year warranty. I would call the customer service number 1-866-843-3905 and ask them why it won't zero to weigh anything. They may replace your product.

Sep 09, 2009 | Salter 9007 Glass Lithium Digital Scale

1 Answer

I changed the battery on bathroom scale Salter 987


I had the same problem with my Salter 987 scale. Pull the battery out for about 10 seconds and put it back in. Then push the scale once so it turns on. After the blinking stops, push it once more. The scale will now zero itself. After the scale has zero'd itself it may turn off after a brief moment. It's now ready to use normally. If you're standing on the scale when it's trying to calibrate to zero, it will assume your weight is zero. Don't stand on the scale after replacing the battery untill you first complete the steps listed above.

Jul 21, 2009 | Salter Stainless Steel Electronic Bathroom...

1 Answer

E appearing on display of Salter kitchen scale


i have the same problem- did you manage to fix it??

Mar 31, 2009 | Salter 2001 electronic kitchen scale

1 Answer

I have lost my instructions for my Salter glass bathroom scales 9103. I have a EE on the digital mode what does this mean and what can I do to fix it so the correct weight shows


The scales display EE as they are reading a negative weight.

With the scales switched OFF place 2 glass plates on the scales and press ON.

The scales should now display 0g.

If this doesn't work add more weight and try again.

There is also 4 screws on the underside of the scales which hold the weighing bar in place, if you loosen the 2 smaller screws this should relieve some of the stress so less weight is needed to zero the scales.

Jan 26, 2009 | Salter Stainless Steel Electronic Bathroom...

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