Question about DeLonghi DDE50E Dehumidifier
I bought this unit from BJ's in East Setauket New York on 8/1/04. I turned it on this year and it runs, never stops, but I never find any water in the tank. I suspect the refrigeration unit is not functioning.
Since my 4 year warranty on the sealed system runs out on Augsut 1, 2008, I would like to take this for repair under the warranty.
Where is the service center for DeLonghi in the Long Island, NY area?
SOURCE: DE 500P - Fan will not shut off
If you have the fan icon selected, it is supposed to run continuously. If you use the mode button (not the fan button) to change to relative humidity (the water drop icon), the fan should only run with the dehumidifier.
Posted on Aug 30, 2008
SOURCE: delonghi de400p
same thing happend to me. I wasnt sure if it was the settings or me. I unplugged it for awhile, read thru the instructions turned it back on setting it according to the instructions and it began to work again. Not sure if it had to do with the unit being off for awhile or I entered the correct settings. Im just happy it began to run again
Posted on Sep 04, 2008
I live in NJ and the nearest center is in CT. So you can imagine that I am not gonna to ship my unit! :-)
The one I got is from Hartford, CT Utility Electric Service: 860-246-7271; talk to Dana and he is very helpful. They charged me $25 and shipped me the part and it now works fine.
When I talked to Dana he sounded pretty sure it was the condensor sensor. Simply call Dana and tell him that you have an "E3" code. I do NOT know the part number or ID.
Don't open the unit until you get the new part ---- it will help you to identify the part to be replaced. After you get the part, make sure you mark down all the screws (they are not the same! so pay attention which one is where). There are two tabs on the top so be careful when get them separate apart ---- don't force it or you might break it. The sensor itself is attached/stuck in between the copper coils under a black cover. Plug another end to the control board and you are done. Apparently there are two kinds of plug-in end ---- the first part Dana shipped to me did not match the old part so he has to send me another one which worked.
The whole procedure is not that difficult, but when you are doing this the first time you just need to be patient to locate all the screws and sparate the covers. From my experience you do need to take all covers off, otherwise you can not see the part and the wire.
Good luck to you and let me know the good news!
Posted on Oct 23, 2008
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