Question about DeLonghi DDE50E Dehumidifier

Open Question

Unit runs but I find no water in the pan.

I bought this unit from BJ's in East Setauket New York on 8/1/04. I turned it on this year and it runs, never stops, but I never find any water in the tank. I suspect the refrigeration unit is not functioning.
Since my 4 year warranty on the sealed system runs out on Augsut 1, 2008, I would like to take this for repair under the warranty.
Where is the service center for DeLonghi in the Long Island, NY area?
Thanks.
Joseph Indusi

Posted by on

5 Suggested Answers

  • 1 Answer

SOURCE: Error Code 3

We www.ApplianceFactoryParts.com sell Delonghi Parts.  If you still need this please look on our web site.

Posted on Oct 10, 2007

  • 2 Answers

SOURCE: Delonghi DH100P problem

Try replacing the filter

Posted on Aug 30, 2008

  • 30 Answers

SOURCE: DE 500P - Fan will not shut off

If you have the fan icon selected, it is supposed to run continuously. If you use the mode button (not the fan button) to change to relative humidity (the water drop icon), the fan should only run with the dehumidifier.

Posted on Aug 30, 2008

  • 3 Answers

SOURCE: delonghi de400p

same thing happend to me. I wasnt sure if it was the settings or me. I unplugged it for awhile, read thru the instructions turned it back on setting it according to the instructions and it began to work again. Not sure if it had to do with the unit being off for awhile or I entered the correct settings. Im just happy it began to run again

Posted on Sep 04, 2008

  • 3 Answers

SOURCE: Delonghi Dehumidifier DE500P - Code E3

Hi Thomast5263,
I live in NJ and the nearest center is in CT. So you can imagine that I am not gonna to ship my unit! :-)
The one I got is from Hartford, CT Utility Electric Service: 860-246-7271; talk to Dana and he is very helpful. They charged me $25 and shipped me the part and it now works fine.
When I talked to Dana he sounded pretty sure it was the condensor sensor. Simply call Dana and tell him that you have an "E3" code. I do NOT know the part number or ID.
Don't open the unit until you get the new part ---- it will help you to identify the part to be replaced. After you get the part, make sure you mark down all the screws (they are not the same! so pay attention which one is where). There are two tabs on the top so be careful when get them separate apart ---- don't force it or you might break it. The sensor itself is attached/stuck in between the copper coils under a black cover. Plug another end to the control board and you are done. Apparently there are two kinds of plug-in end ---- the first part Dana shipped to me did not match the old part so he has to send me another one which worked.
The whole procedure is not that difficult, but when you are doing this the first time you just need to be patient to locate all the screws and sparate the covers. From my experience you do need to take all covers off, otherwise you can not see the part and the wire.
Good luck to you and let me know the good news!

Posted on Oct 23, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Our new Santa-Fe Classic dehumidifier is leaking water from the bottom of the unit. It's also sending a small amount of water correctly through the tube for dispersal. We've only had it for two...


The classic model drains thru the clear hose using gravity. The drip pan in that unit is about 1/2 way up in the cabinet. Make sure the drain hose exits the unit and runs flat or downhill. If the drain hose is coiled vertically or run up hill causing water to trap within the hose it can cause water to back up in the dehumidifier drip pan and overflow causing your problem. If your drain is higher than the base of the dehumidifier, you can raise the dehumidifier or you can purchase a condensate pump kit that will allow the drain water to be pumped up to 15 feet above the dehumidifier.

The drain hose may have become disconnected from the drip pan as well. To check, turn off the humidistat to stop the dehumidifier from running. Next disconnect the cord from the power supply. Remove the six screws holding the cabinet side (with the label) from the cabinet and remove the cabinet side. The drain hose connects to a nipple on the bottom of the drip pan.

Contact Therma-Stor service for further inquiries at 1-800-533-7533 - they are located in the USA and are very helpful.

Sep 07, 2011 | Therma-Stor Santa Fe Dehumidifier

1 Answer

Does not extract moisture from the air. It runs and cycles on and off. I have changed the filter, turned the device off and reset it. Changed the humidity setting. The device is about 4 years old.


Fred, here is an in home test, that will determine whether your unit is working properly or not.

Please the unit in the bathroom, plug it in, turn it ON and set the humidity level at the LOWEST setting. Turn the shower On hot enough to generate steam. Do Not turn the bathroom's exhaust fan ON and make sure any window(s) is closed. As you exit the bathroom, close the door. Wait 15 to 20 minutes before reentering the bathroom. Then turn the shower OFF and allow the unit to run for 5 more minutes. Then, check the water collection bucket for any signs of water. If you find water in it, it's working as it should. It may simply have been a case that the humidity extraction level was originally set to high.

If you found no signs of water in the bucket, the humidity sensor in the unit may have failed or the compressor is low on refrigerant. Either one is repairable, but the cost of troubleshooting it, finding the part and the time repair it, may exceed the cost of a new unit. As, yours is a 4 years old unit.

Hope this helpd you to troubleshoot and solve the problem. Please let me know. Thanks.

May 26, 2011 | Goldstar DH304 Dehumidifier

1 Answer

It is not producing water, it runs but no water is collecting in pan.


Hello,

First, make sure the humidistat isn't set too high by adjusting it to the lowest humidity setting and running it again.

Next, test the dehumidifier by placing it in a closed bathroom with a hot shower running. If you don't see water collecting in the unit after several minutes, turn the unit off and clean all dehumidifier filters and coils. If, after adjusting the settings and cleaning the unit, you still don't see water collecting, you may have a refrigeration issue.

This situation will have to be addressed by a qualified technician.


Take care.

Aug 19, 2010 | Whirlpool AD25BBK Dehumidifier

1 Answer

Everything seems to run fine, just hasn't pulled a drop of water


remove the back airfilter, and touch the tubes while the unit is running, if nice and cold, all is well, there just isnt any moisture there. but if compressor is running and tubes are warm , means freon/coolant has leaked out

Jul 22, 2009 | LG LHD65EBL Dehumidifier

2 Answers

Dehumidifier running but no pulling any water from the room


Check float switch some of the unit have afloat switch hooked to the unit. Next check the condenser coilsThey do get stopped up cat,dog hair and just plain get dirty vaccuum them out and try unit. Rusty

Jun 12, 2009 | Bionaire BDQ24 Quietech Dehumidifier

2 Answers

Fan runs, no water collected


It appears that these units have a history of defectiveness. I bought one in late 2010 and it pooped early 2012. If the model is still made, buy a new one, return the defective one in the new unit's packing materials for a refund. Or keep the second (new) unit as a back-up, because the new (first) one may just fail again a short while later.

Oct 05, 2008 | Soleus CFM-40 Dehumidifier

3 Answers

Humidifier not taking out water


I have the same problem. I have had the unit less than a month. Haier's policy is for me to pay $14.99 so they can send me another one. What a huge ripoff.

Jun 03, 2008 | Haier 65-Pint Dehumidifier

2 Answers

LG Dehumidifier


the compressor motor is badly damaged...surprised it is turning on at all...the starting winding is bad, the running winding is fine...the motor is ...well done. new dehumidifier cheaper than fix

May 27, 2007 | LG LD65EL Dehumidifier

3 Answers

Dehumidifier runs but does not extract water


dehumidifier runs well, however will not drain any water

May 28, 2007 | Maytag M7DH45B2A Dehumidifier

Not finding what you are looking for?
DeLonghi DDE50E Dehumidifier Logo

Related Topics:

55 people viewed this question

Ask a Question

Usually answered in minutes!

Top DeLonghi Dehumidifiers Experts

Mike Kolbay

Level 1 Expert

30 Answers

Cindy Wells

Level 3 Expert

4948 Answers

Brad Brown

Level 3 Expert

15107 Answers

Are you a DeLonghi Dehumidifier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...