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I have a Uniden DECT1588 phone system, and the base phone, which is corded, has no dial tone unless I put it on speaker phone, which it works fine on speaker. The corded handset has no sound. I have checked to see if it is on hold, but it is not. Help?

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Sorry to read about your problem, I hope this helps you out.

you just may have a bad handset cord. if you have another phone try changing the cords, or try a different handset

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Posted on Jan 02, 2011

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1 Answer

Why won't my Uniden cord or cordless phone system dial out. with each digit pressed a dial tone is heard and nothing connects.


I have not seen this in a long time. 'Way back in
the 1970's a similar problem would occur when the
telephone company accidently reversed the 'tip and
ring' wires. This was only a problem with the
then-new "push button" (tone) dialing, the standad
rotary dials worked fine. The fix was to reverse
the red & green station wires in the "B-block"
(on the baseboard) to undo the central office goof.

Maybe it still happens? Try reversing the red &
green wires in the modular socket you are plugging
the base ('main unit') into.

Good luck!
------------

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Can not hear dial tone or hear caller / can hear on speaker call


Most likely that it is the speaker on the handheld part of the phone. Your sound comes from the base itself when you put your current connection on Speaker-Call. So if you cannot hear the dial tone OR the person on the other end unless on "speaker" it's just the handheld and I believe there are places online you can purchase JUST that part if needed.

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The phone lights up when put to charge also the red light on the base,, but when the phone line is connected it wont work ..What do u think is the problem?


The battery in the handset could be bad . First I would test that the base unit is recieving dial tone by pressing speaker button on base unit. If there is dial tone then problem is in handset or in base unit communication to handset. Try resetting power to base unit. Check manual for any re-initialization procedure. If the base unit is not receiving dial tone then I would test that the phone line is delivering dial tone to the base unit by connecting a known good phone to the line cord. If the dial tone is not present , problem could be in line cord from outlet, outlet, building wiring, or service provider.

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If the working phone gets a dial tone, look into the modular receptical on the GE base and see if the contact wires aren't out of place.
If you don't get a dial tone on the working phone, try changing the connection cord between the phone and the wall. Also look for the same problem in the wall receptical as discribed above for the GE base.

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The base station must be plugged into a live jack. Take a known good telephone and plug into the wall jack. If that checks good use the same cord to hook up the base. If the base still doesn't work, pull the cord loose and look into the jack hole on the base and see if the wire connections are out of alignment. If they appear straight then the base is in need of going to a repair shop.

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It may not be registed with the main unit. You may need to register the handset. With my uniden all i have to do is put it in the main base until it says what handset it is (it should be a number).

If you have any questions please dont hesitate to ask

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