Question about Maxtor Personal Storage 3100 (M01B080) 80 GB Hard Drive

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I had a power surge. The green lite comes on and the disk is spinning but the computer does not recognize the PTE personal storage 3100 usb, external drive 80GB

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Hi free101

There are several reasons why external storage failure was detected on the computer
1> usb wire failure
2> usb port failure
3> connector on the external casing failed to detect the external storage (or connectors are damaged)
4> damaged hard disk (external storage that is damaged)
5> virus in external storage or a computer virus in it to prevent detection.

How to you identify the problem.
1> do a test using a computer that is 100% work at a maximum level to ensure that the computer system and the USB port on your computer is function
If it is successful it means that your computer have a problem
-if it fails, do the next process
2> use the usb wire that is 100% working. Then connect to your computer
3> if you have to change the usb wire but it still does not work

Posted on Jan 02, 2011

  • HTS Sri Aman
    HTS Sri Aman Jan 02, 2011

    - open the outer casing and remove your hard disk.
    - if you have other casing is 100% working, create a test using the casing, but if you do not have it, you can do further testing to your computer, connects data cable and sources of power from the hard disk into your computer's motherboard
    (provide data wire ( SATA or IDE cable ) and power connectors as the needs of your hard disk, then turn on your computer and see the results.
    -if it is successful it means that the external casing, but if you have any problems mean your hard drive fails or damage
    ********** If a hard disk failure is detected while connecting directly to a computer is very difficult to fix because not appear on the computer**************

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OK, at the link below you will be directed to a tip i wrote on this exact error.

Click HERE.

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