Question about Canon PIXMA MX310 All-In-One Printer

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How can i make phone calls on canon mx310?

I have already fax but this canon mx310 is multifuncitonal i have decided to resell my fax and i have bought canon mx310 last week.i have connected phone with canon mx310.but i havent heard no dial tone no nothing.so how can i make phone calls if i want?pl give me a solutions otherwise i will give back this canon mx310 and buy another printer which i can use for copy and scanner only.

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  • sekhu Jul 19, 2008

    thanx for the help.i have changed the cable in the right jack.so now its working proparly.



    thanx a lot..

    regards...

  • Anonymous Jan 27, 2009

    I have an MX310 but cannot get a dial tone on my phone if plugged into MX310. I get a dial tone on the phone if the line is plugged direct to the phone and the MX310 fax works if the line is plugged into that. The fax is set to telephone priority and touch tone and have tried a different MX310 to phone cable.
    I have already sent one MX310 back because time on the Canon helpline concluded that the internal switch was faulty - but the replacement MX310 is exactly the same.
    Anyone had a similar experience or any ideas?
    Grateful of any help,
    Art.


  • Anonymous Mar 14, 2014

    kalo fuse box printer canon mx310 dimana ya

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Are you sure the phone cable is in the right jack? Look for the icons beside the 2 jacks - the one that looks like a phone connects to the phone. You should also apply Canon's firware update at http://www.canon.com and search for fumx310swin1040en.exe if you have Windows or for an iMac the file is MX310 series Firmware Upgrade Utility Ver. 1.040 (Mac OS X) with a file name of fumx310sosx1040en.dmg

Too bad Canon can't be bothered to email it's registered users to notify them that the machine they sold us was shipped with defective firmware and attach the fix to the message to save us from hunting for the solution.

Posted on Jul 18, 2008

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canontech
  • 1219 Answers

SOURCE: canon mx310

Did you connected the line at "L" slot or try with your phone operator to check your tel. lines

Posted on Jan 12, 2010

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I have a separate fax line for my Canon MX310. It goes into fax mode but noting happens. I also cannot receive faxes.


The only reason to call the phone company is if you're not getting a dial tone on that line. Otherwise, have you shut down the printer and tried to reset it to factory defaults. To do that, follow the instructions below:
  • 1 Switch the Canon MX310 off using the "Power" button, then push the "Stop/Reset" button on the control panel. Hold the button down for about five seconds.
  • 2 Push the "Power" button while holding "Stop/Reset." Hold down both buttons for five seconds.
  • 3 Release "Stop/Reset" while holding down the "Power" button.
  • 4 Push "Stop/Reset" twice while continuing to hold the "Power" button. Release the "Power" button. The power light will turn green.
  • 5 Once the light is steady green, push "Stop/Reset." Wait about three seconds and push it again. Wait three more seconds and push it one final time, for a total of three times. The power light will turn orange.
  • 6 Push the "Power" button, then lift the MX310 cover open.
  • 7 Remove both ink cartridges and wait 10 seconds. Replace the cartridges and close the MX310 cover. Wait 30 seconds.
  • 8 Push the "Power" button. Wait a few seconds to allow the printer to fully power down, then switch the Canon MX310 back on using the "Power" button.
  • Good Luck Mark

Feb 20, 2015 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon mx310 fax transmission picks up in the middle of a call with line that has call waiting.


Very probable that the call-waiting feature is interfering with the fax communication. Best to remove the feature if the fax is on-line all the time. Good luck!

Jul 04, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Fax interrupts phone calls


Go to the Canon Website downloads and drivers for the MX310
this page
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=15603

Download and use the update from 22 Aug 2008

This should solve your problem

Jan 15, 2009 | Canon PIXMA MX310 All-In-One Printer

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Plug a phone into it mine rings with the phone but not without...jer

Jan 08, 2009 | Canon PIXMA MX310 All-In-One Printer

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check out the connection some where loose or also check out connecting the external phone line to the printer and whether the same problem occurs or not.

Dec 05, 2008 | Canon PIXMA MX310 All-In-One Printer

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Is your call waiting on? take it off and see what happens.

Sep 17, 2008 | Canon PIXMA MX310 All-In-One Printer

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Did you connected the line at "L" slot or try with your phone operator to check your tel. lines

Jul 09, 2008 | Canon PIXMA MX310 All-In-One Printer

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We have the telephone and printer/fax on the same line and, when the printer is turned on, the fax rings when receiving a phone call. The incoming phone line is connected to the "telephone" modular jack.

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This seems to be a problem more with cable digital phone lines.  I have the same issue... driving me nuts.  I will keep looking for a solution and post again if I find something.

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Call Canon directly - there is a problem with this issue and they have fixes you can download or they will replace the unit at N/C - call their support line and talk to someone

Dec 27, 2007 | Canon PIXMA MX310 All-In-One Printer

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