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Echelen/telex headset [no model # available]quit working ,some static when cables are wiggled,about 6 yrs old,1 volume control,where can I send it for repairs? L.A.Mage CFII larrymmm@comcast.net

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  • Anonymous Mar 17, 2014

    My 5 x5 Pro III 64000-102 getting static breaks in Tx/Rx every time I change my head position. Touching the line that exits the headset at its exit point causes more static but then clears the problem. This headset is over 12 years old, and probably needs servicing. Any suggestions ?

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  • 1,833 Answers

Hi,

For repair you can send it any good repairing.

Or you can contact with company customer service.

Posted on Jan 05, 2011

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Posted on Jan 02, 2017

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How do I get rid of the static sound in my 4PR908?


There causes varies from types of headset to another. In respect of a wireless headset, the static sound is caused by interference. Whereas in a cord headset, a loose wire somewhere in your headset or cord is responsible for the static sound or crackle. It might also emanate from the mic in respect of a one calling, or from the ear-piece.

The solution with a wireless headset is to move away from any device e.g computer which might have cause the static sound. Resetting the wireless headset is also a solution measure.

In the case of a cord headset; Get the cord wiggled at the plug and at the headset; and then move the mic to locate the loose connection. Where the problem occurs, loop the wire, taping it down at the point. soldering the affected wire is best than taping.

Finally, if the static sound persist;which it should not after all the treatments; check on the volume of the device. Reduction of the device volume can go a long way to bringing the longed solution. Similar problem occured with my headset;and was solved via the same recommended possibility.

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Old question, but may be somebody else is experiencing the same issue. The earcup without the boom has a noise cancelling board, so it could be one of the wires that goes from one board to the other one. Gently take the earcup off and look at the 4 wires that are soldered on top (red, black, shield and white). If one of these is cut, the speaker/anr won't work. You will need a very small soldering iron to repair it (no more than 15 - 20 watts). Good luck, hope this helps ;)

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