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Hiya a dont know if i have a virus or not but my laptop wont turn on it keeps goin to a menu where i can choose start windows normally or safe mode when i click 1 it puts me back to the same menu is there anything i can do?

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  • Talpos Eduard
    Talpos Eduard Jan 02, 2011

    Hi there.You need to reinstall the windows.

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These problem arises when your operating system is faulty so the solution is for you to reload your operating system and remember to install a very good anti-virus (Operating system had Crashed)

Posted on Jan 02, 2011

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Acer 5734z


Well, If it's windows 8 your'e running I do not yet know. On other systems, right after the Acer screen goes away hit repeatedly F8 key until a menu comes up. Choose first 'Last known configuration that worked' or something similar to that. Then if that doesn't work, repeat and do the F8 again and choose safe mode with networking or just safe mode. On the start menu choose Programs (or all programs) then highlight accessories, then system tools then left click system restore. That should work, just choose one of the dates before this started happening. Then if it fixes it, I would run a full scan for malware/virus with a good scanner like spybot 2 or malware bytes or superantispyware. Could of been caused by a virus. You can also do a scan in the safe mode too. But I would try the system restore method first, as it will revert back to a time before the error/malware took over.

May 28, 2013 | Acer Computers & Internet

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My laptop wont come on a screen keeps coming up asking to repair or start windows normally i have tried both without success


When was the last time you were able to use your computer?
Did you installed any software recently in your computer?
Try pressing F8 on startup and use the Last Known Good Configuration. May be that will help.

Feb 28, 2011 | Toshiba Satellite Laptop L655S5150

2 Answers

My asus Eee 1005 wont boot up unless i go to safe mode with networking, how do i fix this so I can boot up normally without using safe mode?


If it is booting up in safe mode and not booting up normally then it could be a driver fault or some sort of spyware virus.
Try using system restore in safe mode to restore the laptop to a time when it was working fine.
goto start bar, click on run and type msconfig, in here you can choose anystart up programs or services you dont need or use and stop them from starting, make sure you are positive you are stoping programs that you know are on your mechine.
Dont restart yet goto my computer c:drive, goto the windows folder and find a folder called prefetch open this folder and delete all of it contents, once done close out of all windows and restart the pc in normal mode hopfully the problem will be solved.
hope this helps and please post back what happens.

Aug 12, 2010 | ASUS Eee PC 1005HA-PU1X-BK Netbook

1 Answer

My laptop does not boot {its a dv500 pavilion}


Try this, start up in Safe Mode press F8. Choose Safe Mode, when at the choice window, to, select, either Safe Mode Desktop, OR System Restore, chooses System Restore, and now choose a time Before you had the "Problem" and follow instructions, through until the end, & reboot. This should get you back.

Mar 04, 2010 | Computers & Internet

2 Answers

Hi there just wondering, my laptop wont go onto the start up page,(goes into safe mode) so I cant get onto the internet and wont charge. I thought it was my battery but I bought a new one that is surposed...


Have you checked your wall Power Supply? You should be able to "Get onto the internet" sic, from safe mode, choose "Safe Mode with network support" from Safe Mode you could choose system restore, and go back to a time when all was good, or do a repair reinstall/Fix from your System DVD.

Jan 28, 2010 | Compaq Presario 700 470024-192 Notebook

2 Answers

I brought my hp about 2 years ago it worked for about a month now im trying to fix it but when it comes on it goes to the screen where it asksstart windows normally how do i reboot


You can choose to start windows normally and it should bring you to regular desktop. If not to reboot you actually have to shut it off by holding down power button until it shuts off. If still issue try to boot in to safe mode by pressing F8key on boot up and keep on pressing it till advanced start up comes up. Once in safe mode try to run virus scan to see is there any viruses. Also in same menu there is safe mode with networking if you choose this one you can do updates since it will allow you to go online even that you are in safe mode. This might resolve the issue.Hope this helps.

Jan 16, 2010 | HP Compaq Presario SR2150NX PC Desktop

2 Answers

My lenovo keeps rebooting..when I select ''last known'' it shuts down and restarts the process again


Try to see if you can boot up the computer into safe mode. Keep pressing the F8 key as you turn on the computer and when it gets to the boot menu choose "Safe Mode".

If you can get into safe mode then go into the start menu and go into the system tools folder and then choose system restore. Choose a date on the calendar when the computer was last working properly and let the system reboot and hopefully that will take care of the issue.

If you can't get into safe mode or windows normally then that means windows is corrupted and you'll need to wipe out the drive completely and reinstall the OS and device drivers.

Dec 10, 2009 | Computers & Internet

2 Answers

Black screen


You need to start the computer on safe mode by starting the computer and at the same time clicking on F8 few times to stop it from starting window and go to safe mode....when you go to safe mode use the last known configuration and see if that get you back to your start up menu. if not see if you can start safe mode as admin and use recovery mode that take you back to the last known and good start up or uninstall the software that she installed...if nothing works see if you have the recovery CD that you made when you got the Toshiba, let me know if that work and please remember to rate my service so I am able to continue provide quality service and improve on it with your help. God bless

Sep 24, 2009 | Toshiba Satellite M45-S165 Notebook

1 Answer

Toshiba satellite laptop comes on and stays at windows xp page


If Safe Mode doesnt work then you may have to do a "repair" of your O/S. Place your Windows XP CD into the CD-Rom drive, reboot and once you see the options if you want to Install or Repair - choose Repair. This option will make repair to your O/S and for safe mode.
Once repair is complete do a complete Anti-Virus and Spyware scan of your Hard Drive. If you can boot into Safe Mode to run the ani-virus much better.

Dec 28, 2008 | Toshiba Satellite L35-S2366 Notebook

1 Answer

When i turn on my laptop, it will say there was a problem starting windows and then asks me to choose either safe mode, safe mode with networking, last know configuration, or start windows xp normally. ...


Good day.
Usually that problem occur when their was changes made in your laptop maybe settings, or defualt setting before the computer was restarted, that makes the windows react that way or maybe virus infect your laptop. Some problem can be solve in safe mode, but since safe mode cannot be fixed, I think you have to re-install the program, but you have to back-up first all your important files before you fixed it.
Thank you.

Oct 28, 2008 | Computers & Internet

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