Question about Apple iPod shuffle Second Gen. Silver (1 GB) MP3 Player (MA564LL/A)

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New pc with windows 7 will not recognize 2nd gen ipod shuffle. It is recognized on all other computers. I tried to reinstall drivers. Also went through steps to find driver on c drive and tried to install. got a device cannot start code 10 message.

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Computer won't recognize 2 gen ipod shuffle. Can't charge. Usb port is working but message "USB Device Not Recognized" HELP


Can it charge if you plug it into the usb charger in the wall?

If it can, that means that the inside of the shuffle is ok because it's still making a connection and charging. If not, you'll need to start replacing parts. If it charges, keep reading.

I'll assume your on Windows, so right-click My Computer > Properties > Hardware > Device Manager. Find your iPod (it will be under drives or something like that) right-click it and Uninstall.

Then go to Action (I think) > Scan for new devices and it will re-discover the iPod, and re-load the drivers for it.

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connect the USB Connector properly and install Itunes to recognized your IPOD connected itself.
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download the ipod reset utility
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after that open your itunes and it will be recognize

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I had the same problem with a new 2nd gen shuffle connecting it to my PowerMac G5 (OSX 10.4.11) with the latest iTunes (8.0.1). The problem is in the connector. The shuffle using the same connector for listening, syncing with iTunes, and charging. It appears to be insufficient for the G5 to interface with it because when I swapped it for a new Nano, the Nano worked just fine. I tried 2 new 2nd gen shuffles (and hours with in-store so-called genius's as well as tech supp in CA and noone could come up with a resolution). So I figured it had to be in the cable interface (the Nano using a multi-pin connection like the old ipod's used to) and that was exactly the problem. I spoke to someone who said they had a G4 and the shuffle worked fine with that, so it must just be a G5 issue.

Hope this helps....

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I had the same problem. Try the new version as of jul 30th. It worked right up...

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HI,
Please try to connect your Ipod in a different Usb port..make sure you check the connection..even i had the same problem for which i downloaded the Itunes software(updated version) and format my IPOD to original settings using the option available in it..Hope it helps you..Thank you!!!..

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1 Answer

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Hold in play/pause, and then connect to PC

I don't completely understand the "Firweire" reference. The manual (and logic) does not indicate that a firewire connection would work. Plain old USB for this device.

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1 Answer

I pod shuffle ( 2nd generation)


Start with these five simple solutions: Reset, retry, restart, reinstall, or restore
http://www.apple.com/support/ipod/five_rs/

If you need more asistance, let me know. Good luck.

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