Question about Epson Stylus NX400 InkJet Printer

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Have Epson DX8400. Have tried to to replace the black ink cartridge with Epsons own ink:0711, but printer will not accept. Have tried with a different make but still no joy. Had printer for 2 1/2 years and never had problems before. Can you help? What comes up on the little screen is: "Cannot recognize cartridges". Across the top is the little red band with" x Error"

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The cartridges are chipped, you have to use all genuine epson or an equivalent with the correct chips. Not all replacement carts are correctly chipped. If you do have genuine cartridges fitted remove them all and clean the gold chip part with a soft tissue and firmly seat the carts. Hope that helps.

Posted on Jan 02, 2011

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