Neff washing machine not spinning. Fine yesterday, slightly funny noise and now drum not moving on wash or spin! Any clues?

It's very difficult to advise on a noisy washing machine because you can't describe noises accurately enough. People often describe the same noises quite differently.

Generally though, if a washing machine is rumbling, and noisy on spin, the main suspect is the drum bearings. Drum bearing failure is common on washing machines due to water getting into them if the drum bearing seal fails. To check for drum bearing failure you can take the belt off and spin the drum by hand. If the drum rumbles when spun then the bearings have probably gone.

Another drum bearing failure symptom is excessive up and down play in the drum which can be checked for by lifting the drum up and down from the drum lip behind the door seal. A further symptom of drum bearing failure is a brown rust patch underneath the washing machine and down the back of the outer drum, underneath the drum pulley (where the belt goes) There are usually two small holes at the back of the drum bearings where water that has got past the drum bearing seal trickles out, and it's usually stained with grease and rust.

Other causes of a noisy washing machine are coins and other obstructions inside the water pump. This will cause noise when the washing machine is emptying the water. Coins or other obstructions can get trapped between the outer tub and the inner drum. This would produce a lot of noise on spin as they coins get tossed around inside. Usually, spinning the drum by hand will not reproduce the noise in the case of coins as the coins drop to the bottom of the tub when the washing machine isn't spinning.

A light scraping noise when the drum is turned by hand is usually a bra wire trapped between the tub and drum.

A high pitched squealing or harsh noise can be motor bearing wear. This can also be checked for by taking the belt off and running the motor alone.

A knocking noise can be a loose tub weight. This would be worse with heavy loads and would not be present on spin with no washing in. This is because the knocking noise is caused when the tub (or outer drum) shakes about on spin. Without washing inside the drum the tub doesn't move. Another symptom of a loose tub weight is grey concrete dust under the washing machine.

It's very tempting to ignore noises while the washing machine is still otherwise working. Some noises can be ignored as they will not develop into serious faults. Other noises, if left, will cause extensive damage and can end up costing considerably more than if tackled early or these days writing the washing machine off. Of course the problem is that you can't tell which of the categories a noise falls into - so ignore them at your own risk.

Hi,

Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing machine not draining and or not spinning


heatman101

my kenmore doesn't spin

u will change the drum belt. ask service people to change ur belt.

Hi
Does this happen every time???
If YES... then the machine is not balanced on the floor well.... the 4 stands on which the machine rests have adjustable screws... You will need to fasten or loosen the nuts that will adjust the height of the legs on which the machine rests.... all the 4 legs need to be firmly on the floor .... If one is too high then the machine rocks on its side...

If NO.. only sometimes...
You are overloading the machine with heavy clothes... distribute your wash clothes by weight...

Regards
Berry

check the motor bushes,and also check for bearings in drum you can check this by lifting the inner drum up and down if you feel a knocking noise then this will be the bearings have worn.

Hi, Try these out:

1. Balance the load
   
2. Level the machine
   
3. Inspect the water pump for a blockage
   
4. Inspect the coupling
   
5. Inspect the transmission
   
6. Adjust the drive belt tension
   
7. Check the motor bearings
   
8. Check the drum brakes
   

please rate my suggestion...

Can you move the basket by hand...if so you need a basket drive. If not you have a bad clutch or gear case

can u move the drum up and down if so the bearings have gone

check you can turn drum by hand if rotates freely then youre motor brushes will have worn out the motor needs to be removed to fit replacements but they are cheap to replace.