Thanks for the info on the site....after 4 years with this machine (and unlike others, having no problems), we are now getting dirt/grey, greaslike streaks on many of our white clothes......you mentioned a service bulletin on this? Where might I get it, any ideas? Any other ideas on how to eliminate this new problem?
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Re: Calypso grey/dirt streaks
THIS SERVICE POINTER APPLIES TO THE FOLLOWING BRANDS:
LAUNDRY PRODUCTS REFRIGERATION PRODUCTS KITCHEN PRODUCTS
ALL SERVICE POINTERS ONLINE: http://www.servicematters.com/tech_ref/tech_ref_main.htm, SERVICE POINTERS
COMMERCIAL LAUNDRY ONLY: www.whirlpoolcorp.com/cltpsc, TECHNICAL INFORMATION, SERVICE POINTERS
To receive pointers by email or FAX, or to edit or delete a current email or Fax from our distribution, see
http://www.whirlpoolcorp.com/cltpsc/feedback/feedbacksubscribe_all.html, or FAX changes to 269-923-5342.
Serial Code Date: Prior to CP44
GRAY MARKS OR SMUDGES ON CLOTHING
Gray marks, streaks or smudges on clothing after a wash
At the end of the cycle, the wash plate nutates for
approximately 30 seconds to fluff the clothing after the
final spin. The action of fluffing causes the outer wash
plate seal to rub against the stainless steel basket while
they are both relatively dry. This condition causes the gray
An updated machine control, part number 8542693, is
now available. The updated control reduces the fluff time
from 30 seconds to 8 seconds, allowing the clothing to be
fluffed, without causing discoloration.
Gray marks or smudges can be washed out of clothing
after wiping down the basket. The consumer should use
the recommended amount of HE detergent and the hottest
water safe for the fabric or hand wash the garment under
running water. In either case, the fabric must be cleaned
prior to running through the dryer.
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Hi there I wonder why "dark streaks" on white towels. I presume that you have made sure that there is no dirt flying around in the machine. Try to let the machine go a circle -without any washing in it- just to see if the water takes color. There are also in the shops washing powder that remove stains of different types. Also powder for "only whites" good luck Kolbrun
It's a common problem with modern machines.
Due the modern way of washing on low temperatures some dirt will stick into the machine's.
You can try to wash some old stuff several times on a high temperature and instead of using washingpowder you have to use a handfull of soda.
It will clean the inside. Worked fine overhere.
Run the hottest & fullest cycle possible - without a load - and add a grease remover - like goo-gone. Fatty tissues build up inside the tub - and can be released on hot cycles if HOT wasn't used very often.
It is recommended to run a HOT load every 2 weeks or so to avoid these buildups and staining of clothes.
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the class action lawsuit comprised of people who still owned their units and needed repair. what whirlpool would do is send a repair technician out on their own, they would get a list of parts for the washer and replace them when the parts came in. i own a calypso and my u joint went out and whirlpool repaired it free of charge over a 400.00 due bill to them. was just good that it never came out of my pocket. however ive since learned how to fix my unit. bt i havent had any issues with mine since the u joint and pump were replaced. i replaced the pump myself and other tuff rquired a special tool. im not sure if they are giving compensation on the washer but its worth a call to whirlpool.
I can assure you this IS a common problem. I can't tell you how many customers I have had in the past that complained about their Calypso's leaving the same marks on their clothing. The problem occurs because of the suction on the clothes as the washer extracts water from them during the final nunator cycle. The nunator is the wash plate that the clothes get caught in. The manufacturer's cure for this problem was to come up with a modified control board that reduces the final nunator time and minimizes the suction action on your clothing. The replacement control board part number is 8571359. I have ordered and installed this board on a few Calypso's. I'm surprised that nobody advised you of this in the past. If you call Whirpool back and they deny this, I got this information from them. It may be worth your while to contact them again to see if there is a recall on this and if they would cover the cost of the repairs.
to all that are having a problem with these calypso washers... if you have paid for a repair then you need to check out the lawsuit... calypsosettlement.com and see if it applies to you. but if you are getting a mark or a residue on your clothes, then look at the inner wash plate gasket, where it meets with the outer stainless steel tub. if there is a gap between the gasket and the tub then thats where the marks are coming from. it happens alot and thats not covered by the settlement, but its not too bad to replace the inner wash plate. you need to remove the cabinet, then the tub cover and the innerwash plate dome. then 6 screws and the cover will come off. replacing the inner wash plate will solve the stains and get you a few more years of use until you have to buy a new washer as more items may fail.
What actually will happen over time is the stainless steel retianing hub and nut diseningrate and the tub becomes loose. Then the spin cycle will destroy the top balancing ring. When this happens - the washer is junk - not worth repairing.
Before that thou - other mechanical problems can happen, like u-joint breakage. These washers are absolute junk.