Question about Panasonic Microwave Ovens

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My son played with the buttons and now it says "LOCK" on the screen. How did he do that and how do we get it back to normal so we can us it

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  • sgrenier22 Jul 14, 2008

    We did the "hard reset" and that worked to get things back to normal. The only question that I have left is what did my son do to lock it? I've had the microwave for over 10 years and have never seen that before. It'll be handy to know how to do it ourselves (and reverse it) for when he starts to decide to see how his toy trains (or other toys) fair in the microwave.

    Panasonic - The Genius model # NN-5853C


  • sgrenier22 Jul 15, 2008

    Thank you so much! I just tried it and hitting the START pad did lock it, and the STOP pad unlocked it. I thank you, and everything that my son can get his hands on also thanks you ;)

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  • 8,820 Answers

The first thing to try is a "hard reset". Unplug it from the power line for a minute, plug it back in, set the clock, then try again.

Let us know if the hard reset doesn't fix it.

Please reply back with your brand and model number so we can help you.

Posted on Jul 13, 2008

  • William Miller
    William Miller Jul 14, 2008

    While I couldn't find the exact manual for this model, a similar model locks & unlocks by pressing the START pad three times.

    We're happy to help and we appreciate your thoughtful rating of our answer.

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