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I have a MXT Standard definition set top box model num: MSTB202SD. When I try to auto tune it comes up database empty, can you help?

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The commonest cause of this problem is tuning the set top box when the aerial lead has become disconnected or is plugged into the wrong socket (should be in the rf in or antenna socket) . As part of the normal tuning process, all previous tuning info is automatically deleted and with the aerial lead disconnected you will then end up with nothing. Make sure the lead is properly connected to the aerial and tune again.

Another possibility is to go into the main tuning menu and select return to factory condition. This will force a main reset deleting all data and you will then have to work through the whole tuning process from scratch including, setting your State, setting the tv resolution (720p, 1080i etc.) If neither of these options work, and you are certain that the box is connected to a good signal, then the box may be faulty. Good luck.

Posted on Jan 02, 2011

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  • Jonas Cartledge Apr 05, 2011

    Yer u probably got the Arial cord in your TV your suppose to have it in your hd set top box what I did I did not put the Arial cord in the set top box i put it in my TV then reliased its suppose to go in you HD set top box so yer its most probably that

  • flirty11 Jul 29, 2011

    i am having the same problem, same model and everything, i have all the leads in there right places and i have taken it back to factory settings as well, still nothing!!!!! i am getting extremely frustrated and i don't know what the problem is

  • flirty11 Jul 29, 2011

    mine still dont work after all that

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