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Apple wireless keybaord function keys on top dont respond to volume up or down

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Go to your system preferences. You go to the upper left hand corner click the apple and go to system preferences. Click the keyboard settings. Make sure that "Use all F1, F2, etc. as function keys is not checked off

Posted on Mar 01, 2011

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How do you turn the sound up and down?


Hi Patricia,

What is the make/model of your laptop and what operating system are you using?
First is to look at your keyboard. All of your keys will have your main characters assigned to each key in bold, white letters, but some may have other characters or symbols in a different color.

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This is a good example from a Dell keyboard where you have the volume keys above the numbers 7, 8, and 9 on the very top row (mute/volume down/volume up respectively). It's easy to see taht you simply hit these keys to mute, lower or raise your volume...very straight forward.

You also see that this keyboard has some smaller blue characters on the top row, set as the Function Keys. To access these you first hold the "Fn" key on the very bottom left of the keyboard (between Ctrl and the Windows key) and then press the top row to access the related function. I only point this out as some laptops have the Volume Up/Down set as such, where you will have to hold down and alternate key first (usually the same color) and then press or hold down that second key to activate it.

Good luck!

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1 Answer

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Are you pressing the fn key at the same time? These are FunctioN buttons and work in conjunction with the fn key.

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You don't need to activate the drivers. if you reinstalled them then they are there and should be working.

There should be alternate methods to using the quick touch keys, such as using the conventional methods.

For example to change your volume, just click on the megaphone at the bottom right near the time and adjust the volume. Or click Start/Control Panel and look for Audio or Sound and adjust the volume. Also click Start/Programs/Accessories/Entertainment and see if there is a volume control there. Also normally you can adjust the volume by keystrokes. Normally you would Press and Hold the FN function key near the bottom left portion of the keyboard and press the volume keys (there should be 3 volume keys, volume up, volume down and volume mute).

As for the Wireless there is a switch on the side or in the front of the laptop that controls the wireless. Also there are keystrokes that can toggle it off or on once the wireless switch is on. Normally you would Press and Hold the FN function key then hit the correct F1 thru F12 key that toggles the wireless. The correct F1 thru F12 key to hit will have the icon of a wireless signal )))) or it will have the icon of a tower with a wireless signal )))).

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1 Answer

I use MacBook Pro (OS X version 10.5.8) in combination with LCD TV, wireless mouse and new Apple wireless keyboard. The problem is that function keys of the wireless keyboard do not respond in a same way...


Make sure to run all available software updates as there's probably a firmware update for your keyboard you need to download.

If there isn't or the problem persists afterwards, you'll need to go into Apple Menu > System Preferences > Keyboard and Mouse > Keyboard and uncheck 'Use all F1, F2 etc. keys as standard function keys.'

Good luck!

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1 Answer

My lap top has a hold button and next to it has another button but now its turned blue and now cant get the volume to go down thanks


you need to press play, if it is on hold

and you can use the arrow keys on the left of the keybaord to turn down volume

or hold the FN key and one/two of the F keys which have volume bars

Oct 15, 2010 | Acer Computers & Internet

1 Answer

My sound is off, how do i put it back on


Your function keys across the top of your keyboard are also for this. 2nd from the right is volume up, third is volume down and 4th is mute. Try this first. If not, check for a volume function on the screen in the application you are using to play it. Viddler, for instance, has a volume button at the bottom of the screen that is off by default, until you click on it and raise it.

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1 Answer

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Could be interference from a wireless device using the same frequency. Locate any other wireless keyboard/mice from the vacinity and try it again. Also, push the connect button on the bottom of the keyboard and see if that helps. Also make sure the base station of the keyboard is close enough to the keyboard/mouse.

Jun 25, 2010 | Logitech Wireless Access Duo Optical...

1 Answer

Sound wont go on. muted but i have no way of unchecking the mute box


Go to the top of your keyboard. There is a button with a black sideways bell shape icon on it ( a speaker) (the f3 key)...probably four in from the left starting with esc. Toggle that on. It may be on the mute setting now. It should have waves coming out of it when it is unmuted. To the right of that button (two buttons to the right) is the increase volume control button, the (f5) key. Make sure the volume is up! If it is down all the way you will hear nothing and it will be also muted.
I am not sure why if you go into System Preferences (under the Apple icon) and scroll down to Sound and Output, the mute box cannot be unchecked. Perhaps using the function keys to unmute and increase volume on the top of the keyboard will help.

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1 Answer

The buttons on the top of my keyboard do not


check to see if the drivers to the keyboard are installed these keyboard options only work with it software installed!

Sep 08, 2009 | HP DC170B Keyboard

1 Answer

I have a Sony Vaio. The keybaord is froxen. Keys can be depressed but with no action whatsoever. I am able to use and select with the wireless mouse but no keys - can you help?


Recommend to confirm the computer functions properly with a USB keyboard connected.

If it functions correctly with the external keyboard, most likely the notebook's keyboard is damaged or possibly disconnected. To fix either problem disassembly by a technician to take care of the repairs would be required.

Jul 09, 2009 | Sony VAIO VGN-FE590 Notebook

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