Question about PC Laptops

1 Answer

Service Plan repair (#C3978905) on laptop

My daughter is in Italy on a study abroad (Italy). Her laptop started having power problems where the USB ports will die (wireless mouse, jump drives will not read). An error message stating that, "The device you are trying to use might require all the available power yourUSB can provide. Make sure the port has enough power." Is it possible that the power supply is going bad? Are the USB ports dying? We checked the ports under Control Panel and they all say they are running properly.

I already have a service call in with an authorization to reimburse the repair, but there is no computer service center in Cortona, Italy. She really needs this laptop for CAD classes she is taking.

Can we shut down services? I know the power is a little different over there also. Could this be contributing to the problems?

Thanks, Clark Bourne

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • PC Laptops Master
  • 32,281 Answers

This problem could occur if one or more USB devices are drawing more power than the USB port can deliver.
You can purchase a powered USB 4 port hub and connect it to the laptop, this would supply independent power and not draw power from the laptop.

Posted on Jul 09, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hi, i have an Asus K52J model, i purchased it in the end of August so its only a few months old. I am studying abroad in Italy for the semester and am starting to run into some problems. It started out...


In my case, the cursor jumps around when I'm typing. It could jump one line up or back to the start of the line.

Anybody with an Asus K52J ever encountered this problem?

Nov 13, 2010 | ASUS Eee 4G Notebook

1 Answer

The laptop purchased from India at present with my daughter studying at Brisbane and repaired by service centre sydney of acer company shows ' we apologise for the invonvenience but windows did not start...


1. Please reset the BIOS to its defaults.
2. Restart the Computer , press F2 or Del key at startup to access BIOS.
3. Press F9 key to restore the default values and press F10 key to save the settings.
4. Restart the Computer and press F8 key to start the Computer in Safe Mode.
5. If the Computer boots in Safe Mode, you can perform the System Restore.
6. Please click on Start, All Programs, Accessories, System Toots, System Restore and select the restore date.
7. If this does not resolve the issue, you can reinstall the Operating System using the Restore Disc provided.

Jun 23, 2010 | Acer Aspire 3680 Laptop

1 Answer

Traveling abroad with a laptop wireless service?


Have a look at this site - http://www.novamedia.de/en/hardware.html
I had a look around for you and these seem the best world wide internet devices.
Hope I helped Dr Reed

Apr 05, 2010 | Sony VAIO Notebook

1 Answer

Usb damage


It wouldn't hurt to be honest about what happened with the service plan provider and see what they say. It would be a shame to have to replace your computer over a broken USB port. You can always purchase a USB hub which plugs into one USB port and supplies you with two or more USB ports.

Good Luck,

NOLA Tech

Jan 28, 2010 | Toshiba Satellite L305-S5894 Notebook

1 Answer

USB PEN DRIVE DATA TRANSFER PROBLEM , USB PORTS ARE NOT WORKING


Hi,

I assume you are inserting the pen drive and it doesn't get detected, correct?
If that is the case check the following:
1. Click "Start"
2. Click on "Run"
3. Type: powercfg.cpl
(press ENTER)

This will bring you to the power options.
4. Inside the “Power Options” on the plan that you have already selected click on the “Change Plan settings”
5. Click on “Change advanced power settings”
6. Scroll to “USB settings”
7. Open the two menus to reach “Settings”
8. Make sure the setting is “Disabled”
9. Click “Apply”
10. Click “OK”

Restart you machine and now try to use your pen drive again.

If this helps, plz come back and grade my answer J

Ed

Nov 07, 2009 | HP Pavilion dv4000 Notebook

1 Answer

Administer problems


Hello

This problem can be solved by installing a updated video driver on your system.
I really hope this can help you.

Best regards

Sep 26, 2009 | Dell Vostro 1000 Mobile AMD Sempron...

1 Answer

Insurance abroad


http://www.topazsupport.co.uk/toshiba-laptop-repairs.html

this is a reputable spot.

pls rate high if this helps ^_^

Jul 08, 2008 | Toshiba Satellite M55-S325 Notebook

1 Answer

Power supply


Your motherboard is having issues and needs to be repaired. If you are not under a service plan or warranty... buy a new laptop.

Apr 30, 2008 | Dell Inspiron 1000 Notebook

1 Answer

Have exteranal usb card -


sounds like the daughter card may be partially disconnected from the main motherboard. The usb ports on this model are on a seprate daughter card, and connect using a small socket to the bottom of the main motherboard. If you can pull it all apart you will be able to easily re-seat this card. Another option is the daughter card is going bad, or the usb ports and or drivers are bad, but it sounds like the card is not properly seated.

Nov 23, 2007 | Dell Latitude D600 Notebook

Not finding what you are looking for?
PC Laptops Logo

Related Topics:

77 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Laptops Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18297 Answers

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...