Question about HP 7 HP C7100 P4/3.0GHZ 800MHZ FSB HT PROC (BULK PLEASE CONTACT SALES) HP (366643001)

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I've just upgraded my OS from 32bit Vista to 64bit Windows 7, I'm now trying to reinstall my printer HP C7100 but I now have an error saying the system does not meet one or more of the minimum requirements. The OS is not supported. Is there a driver I can download or is it a more serious problem. Thanks

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Hi,

You need to install the 64 bit driver for Windows 7.

Let's start here: HP C7100 Series Support

You may want to bookmark this page for future reference.

Click on Software & Driver Downloads. Then select your OS from the drop-down menu: Windows 7 (64 Bit). You can download the software or order a CD...or both if desired. If you do not have broadband, forget downloading because the file is almost 300MB.

Here are my suggestions for downloading and installing:

When you get the download window, select Save. This will open a window to direct where to save it. On the left side, click on Desktop and then click the Save button. This will download the file to your Desktop.

When the download is complete, close all programs. Make sure you remove all previous software that you attempted to install. Verify the printer is NOT listed in your Printers folder.

Disconnect one end of the printer's USB cable. Leave it powered on though. Reboot the computer and again verify software and the printer are gone.

Double-click the file on the Desktop that you downloaded. This will begin the install process. Connect the USB cable when prompted.

That should get you going.

Thanks for using Fixya.

Posted on Jan 02, 2011

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