Question about DeLonghi EAM3400 Espresso Machine

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Cannot remove infuser - DeLonghi EAM3400 Espresso Machine

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I had same problem. I unplugged unit, unscrewed rear panel (my warranty is long over), and used my finger to turn the motor spindle at the very bottom. It's got the black belt around it. Took ages using my finger, but slowly wound down the infuser unit.
Once the infuser unit got down to the bottom (though about 10 minutes of turning that motor using my finger), I could remove the infuser, cleaned out machine of all gunk. Refit infuser, powered up, and all good.

Oh, also had to let water run through the steamer unit for about 10 seconds because I think I had a blockage in one of the pipes too which was causing the flashing water light on the front.
Hope this helps..

Posted on Nov 18, 2011

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If u cant hear motor run when u switch on the motor is faulty ... or turn the unit on let it set up then shut it down do not turn off at wall .. just push the on/off botton on front of machine. when it stops ..try again job done ...bsc appliances 07779933829 postal service too even job repairs any were.

Posted on Feb 27, 2011

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1 Answer

Unable to remove infuser, no warning light, reset multiple times, brews coffee fine


You should go to test mode and try moving infuser up and down to position when you can take it out it needs some skill of timing. After that you need to disassemble infuser completely clean it up and lube with special food grade lube. Also there could be a problem with transmission kit that cause this problem.

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The infuser assembly can only be removed with the machine turned off. The infuser needs to be removed and cleaned at least monthly; more often if you use your DeLonghi at lot.

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Turning off the power with the button is not enough. Instead, to remove the infuser: unplug the machine, wait a few seconds, plug it in again and turn the machine on. Even though you are technically turning it on, the machine will sense it was not turned off in an ok way, so it will "properly" shut off (and unlock the infuser).

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I have a problem. I removed the infuser and the internal bracket is now in a "down" position and I cannot get the infuser back in. I need to know how to raise the internal bracket to its proper place. Any ideas?

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Did you try tightening the 2 hex screws behind the infuser?

Be gentle though. Mine felt tightend but thenIput just a bit more pessue on them and got an eigth to a quarter more turn out of them. Found this solution on this site

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Remove base plate and turn pulley clockwise (probably for several minutes) until infuser arm returns to vertical position and the infuser itself drops to the low position. You should here a click when it reaches this point. The infuser can then be removed as normal.

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Plug in Machine. Turn on for 10 seconds or so. Turn off. Let Machine turn itself off completely. Once it is quiet, do not unplug, try to remove the infuser. It worked for me (procedure recommended by customer service for Delonghi in Switzerland).

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DeLonghi "Insert infuser assembly" error



Easy Fix - Delonghi Coffee machines which have built-in coffee grinders often suffer from a problem that produces an error, "Insert infuser assembly" that appears at random times.

The problem is usually caused by distortion of infuser lifting mechanism limit switch mounting (Orange colored plastic)!

The mounting is very close to the water heater so with heat and pressure from the infuser lifting mechanism the mounting gets bent over time. The switch mounting (Orange colored plastic) gets permanently distorted so the striker arm on the lifting assembly only just presses the micro switch button causing the error message "Insert infuser assembly".

To easily fix the problem on ESAM 5500 machines and should work on other similar machines:-


    1.Unplug the machine and remove the rear cover screws and remove.

    2.Slide out the two side covers.

    3.Remove the grinder lever screw in the top cover coffee bean compartment.

    4.Carefully lift the top cover pushing it slightly back so it does not stick under the front cover (you may have to loosen the 4 front cover screws on the side).

    5.The limit switch is clearly visible on the top (see photos).

    6.Wedge some insulated material (wood, plastic etc, I used bamboo) between the heater assembly and the switch mounting so the switch is in a VERTICAL position. The thickness of the packing is around 3-4mm (see photo).

    7.Re-assemble the machine and enjoy your coffee. JTS

    Alwar, Rajasthan

    India




delonghi-magnifica-always-asks-insert-chcjp2nsp02f3n1slazwqlpw-3-0.jpg

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Magnifica gives Generic Alarm Message - Infuser stuck


My infuser was stuck in the down position, When I called customer support the told me some easy steps to fix this problem..try calling them

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