Question about Sony CRX835E CD-RW/DVD-ROM (Combo) Burner

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My Sony CRX830E combo drive will not read any of the DVDs I have tried to play in it. The message it gives is that a compatible decoder is not installed. Is this a software issue, or do I have to buy a decoder app. for it?

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  • Sony Master
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Control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select no _ for your specific area

Posted on Jan 02, 2011

  • David Nolastname Jan 07, 2011

    I thank you for the advice bronk50, but I followed another tech savy's recomendation before I read yours and edited the registry, (deleting high and low values for the DVD R/W) and the system recognized the DVD R/W drive. (Note: For brevity's sake, I left out the fact that the laptop had had Roxio software installed when I posted the help request; (I inherited the laptop). The removal of it seems to cause the system not to recognize the DVD R/W for the CRX830E combo drive. See: http://en.community.dell.com/support-for... for the mentioned problem

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