Question about Apple iPod touch

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My ipod died and won't charge. i've tried to reset it for 10 times and its still at the "charging dead battery logo." its been plugged in on my computer and in the wall charger all day and its still not charging. If i want to get it to actually start charging, what should i do?

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  • Agent23 Jan 02, 2011

    how do i remove the battery?

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  • Apple Master
  • 3,267 Answers

Remove the battery, clean the contact points & try again

Posted on Jan 02, 2011

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How to hard reset an iPod touch


<p>A hard reset restores the iPod Touch to its original factory settings. This is useful when your iPod Touch is disabled and does not turn on or off, but all your data will be erased. Fortunately, you can restore your data to iTunes after reset. After doing the reset is cleared from your iPod and iTunes asks you to restore the settings of your last sync. <br /> <p><br /> <p>1. Connect your iPod to your computer and wait at least 10 minutes. This allows the battery if it is empty. This can fix your iPod with a disability, if the problem was caused by a battery. <br /> <p><br /> <p>2. Click "OK" if the computer opens a "Connect to iTunes" prompt box. Depending on your version of iTunes, the message on the iPod in "recovery mode" and you need to restore the device. ITunes opens up and restore your iPod for you. <br /> <p><br /> <p>3. Disconnect the iPod from your computer if you do not see "Connect to iTunes" prompt box. Make sure the iPod is fully charged before trying the hard reset. <br /> <p><br /> <p>4. Press and hold the on / off Wake / Home button on your iPod. Hold the buttons. <br /> <p><br /> <p>5. Wait until the Apple logo appears, can be 10 seconds or more. If you see it, release the On / Off / Wake, but keep the Home button. <br /> <p><br /> <p>6. Release the Home button if you have a picture of a USB cable with an arrow pointing to iTunes logo. <br /> <p><br /> <p>7. Connect your iPod to your computer. ITunes "recovery mode" message appears. Click "OK" to complete the reset. <br />

on Aug 05, 2011 | Computers & Internet

1 Answer

New ipod touch won't charge or power up


I would return it to the apple store or whereever you purchased it and ask for a replacement.

Dec 14, 2011 | Apple iPod touch

2 Answers

My ipod will not turn on


Find out what to do if your iPod won't turn on.

Several things could prevent iPod from turning on. Check each cause in this order to find out what's wrong.
Products Affected

iPod
Resolution
Make sure the Hold switch is off

1. Check to see if the Hold switch is on. It's located on the top or the bottom of iPod. When it's in the on position, you'll see an orange patch.
2. To turn the hold switch off, slide it until you no longer see the orange patch.
3. Press any button to turn on iPod.

iPod hold switch on iPod hold switch on
Make sure the battery is charged

iPod won't turn on if the battery is empty. Instead, a low battery screen appears for about 3 seconds when you try to turn it on.

iPod battery empty icon

To charge your iPod, connect your iPod to your computer's built-in 6-pin FireWire or high-powered USB port or connect it to the Apple iPod Power Adapter and plug the power adapter into an electrical outlet. Note: iPod models without a Click Wheel cannot be charged via USB. iPod shuffle requires a high-power USB port to charge. iPod nano and iPod (5th generation) can charge via USB or FireWire, but they require USB to sync with iTunes. If you're not sure what iPod model you have, click here.

If you are connecting via USB and the battery is completely discharged, there may be up to a 30-minute delay before iPod powers up. Click here for more information.
Reset iPod

If iPod still does not turn on or appears to be "frozen" you may need to reset it. When you reset iPod all your songs and files are saved. Some customized settings may be lost.
Let the iPod battery drain

In rare cases, iPod might get into a state in which it needs to be drained completely before it can be reset. If iPod didn't turn on after you reset it, follow these steps:

1. Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
2. Reconnect iPod to the Apple iPod Power Adapter or computer and reset it.

Update iPod's software

If iPod turns on after you reset it, use the latest version of iTunes to update iPod.


Additional Information

If you have tried the solutions above and iPod still won't turn on, check the following:

* Make sure iPod is the only device in your FireWire or USB chain. Disconnect everything but the mouse, keyboard, and your iPod, then see if it will turn on.
* Make sure you are using the FireWire or USB cable that came with your iPod, and that the cable is in good condition.
* Try connecting iPod to the built-in port of a different computer to see if that works. Note: If using a portable computer, make sure it is plugged in to a power source and that the lid or display is open. If the lid is closed the computer may go into either standby, sleep, or hibernation mode and iPod will not charge properly.

If you still can't turn iPod on after performing these steps, it may need to be repaired. You can arrange for repair at the iPod Service Website.

iPod may not power on, may be stuck on the battery logo, or may have stopped responding while playing music (in which case the Click Wheel doesn't respond).
Products Affected

iPod classic (120GB), iPod nano, iPod classic, iPod classic 160GB (Late 2009), iPod (5th generation), iPod (5th generation Late 2006)
Resolution

If you experience any of the above issues, try the following steps:

1. Toggle the Hold switch. To do this, slide the switch to Hold (an orange bar appears) and then slide it back (orange bar is hidden).
2. Reset the iPod by holding down the Menu and Center buttons for 10 seconds.
* If the Apple logo appears on the display, connect the iPod to a computer and verify that it appears in iTunes and can play music. If the iPod appears in iTunes and can play music, no further troubleshooting is needed.
* If the Apple logo does not appear or the iPod is not seen in iTunes, connect the iPod to a power source by either plugging it into an Apple iPod USB Power Adapter or directly into a computer's USB port.
3. Let the iPod charge for at least 20 minutes. Note: If the iPod is connected to a computer, make sure the computer does not sleep, standby, or hibernate during the 20-minute charging period.
4. After the iPod has charged for at least 20 minutes and while it is still connected to the power source, toggle the Hold switch again as in step 1.
5. Try resetting the iPod by holding down the Menu and Center buttons for 10 seconds.
* If the Apple logo appears on the display, connect the iPod to a computer and verify that it appears in iTunes and can play music. If the iPod appears in iTunes and can play music, no further troubleshooting is needed.
* If the Apple logo does not appear or the iPod is not seen in iTunes, try putting the iPod into disk mode and restoring.
6. Try putting the iPod into disk mode.
* While in disk mode, connect the iPod to iTunes and try to restore.
* If the iPod is still not recognized by iTunes, the iPod should be serviced.

See http://www.apple.com/support/ipod/ and click the Service tab for more information about your service options.


Hope it helped...

May 21, 2011 | Sony NWZ-E436F MP3 Player

1 Answer

My ipod touch was working ok then i just turn it off and now it dose not turn back on.


Try holding the "Home" button and the "Sleep" button at the top for at least 10 seconds. If the unit does not show an Apple logo and reboot, try plugging the iPod into your computer with the cable to charge it. If the battery is very dead, it may take a few minutes for the iPod to respond as it needs to charge some beofre turning on.

Apr 17, 2011 | Apple iPod touch

1 Answer

I had my iPod (5th Generation Late 2006, 30gb) plugged into my computer yesterday and my computer went to sleep (with my iPod still plugged in). I woke my computer up and then all my iPod would say was: ...


Try a manual reset by holding the center button and the play button together for at least 10-15 seconds, this should reset your iPod and should refresh the battery,
In future do not let your battery run flat completely always keep a charge, and lastly charge through a wall charger and not from the usb port,
good luck

Aug 12, 2010 | Apple iPod MA446LL/A MP3 Player

1 Answer

My ipod wont turn on or charge.


More than likely the battery just needs to be replaced. I let my nano go dead and it was doing the same thing. So just get it replaced and that should fix your problem.

Mar 23, 2009 | Apple Audio Players & Recorders

1 Answer

Apple screen


Connect the ipod to your computer and let it sit for about fifteen minutes. Then it should show up in your computer and under itunes. Usually, if your ipod dies completely, when you try to charge it using a wall or car charger, it will do that, just flashing the apple logo and going back off. Leaving it plugged up to the computer will allow the battery to charge normally, just enough so that it can come on and sync with itunes. While it is plugged into the computer and charging, it should say something like, battery very low, wait few minutes, charging. It should work after letting it sit plugged up to the computer.

Oct 17, 2008 | Apple iPod nano

4 Answers

My 30G 5th Generation pod is totally dead and will not charge even with a new battery


  1. Toggle the Hold switch. To do this, slide the switch to Hold (an orange bar appears) and then slide it back (orange bar is hidden).
  2. Reset the iPod by holding down the Menu and Center buttons for 10 seconds.

    If the Apple logo appears on the display, connect the iPod to a computer and verify that it appears in iTunes and can play music. If the iPod appears in iTunes and can play music, no further troubleshooting is needed.

    If the Apple logo does not appear or the iPod is not seen in iTunes, connect the iPod to a power source by either plugging it into an Apple iPod USB Power Adapter or directly into a computer's USB port.

  3. Let the iPod charge for at least 20 minutes. Note: If the iPod is connected to a computer, make sure the computer is not set to sleep, standby, or hibernate.
  4. After the iPod has charged for at least 20 minutes and while it is still connected to the power source, toggle the Hold switch again as in step 1.
  5. Try resetting the iPod by holding down the Menu and Center buttons for 10 seconds.

    If the Apple logo appears on the display, connect the iPod to a computer and verify that it appears in iTunes and can play music. If the iPod appears in iTunes and can play music, no further troubleshooting is needed.

    If the Apple logo does not appear or the iPod is not seen in iTunes, the iPod should be serviced.

Nov 22, 2007 | Apple iPod MA446LL/A MP3 Player

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