Question about Velocity Micro Cruz Reader R101 Tablet PC

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I turned the Cruz Reader off and I can not get it to turn back on. I tried to charge it but no light will come on. Any suggestions?

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Taken from Velocity Micro Support Center:
What should I do if my Cruz device will not turn on?


If your Cruz device will not turn on or freezes, follow the steps below to resolve this:

  • Locate the Cruz RESET location between the Power Button and mini-USB port.
  • Using the straightened end of a small paperclip, insert it perpendicularly into the RESET hole and hold for 5 seconds.
  • Turn on your Cruz
If the steps above do not allow you to power on again, then continue with the steps below:
  • Remove the Cruz from the charger and eject the External SD card.
  • Place the Cruz face down on the desk, starting at the External SD slot, pull off the back cover of your Cruz.
  • In the lower left corner of the back of your Cruz, locate the battery power cable. Unplug the cable and replug it again.
  • Return the back cover to your Cruz and snap it into place.
  • Re-insert your External SD card and power on your Cruz.

Posted on Jan 02, 2011

  • NYer in TX Jan 02, 2011

    Weblink:
    http://cruzsupport.velocitymicro.com/ics...

    Troubleshooter > Support > Model > Reader R101/2/3 > What should I do if my Cruz device will not turn on?

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My cruz t301 is froz on the cruz icon

Posted on Dec 16, 2013

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1 Answer

My cruz wont turn on after i reset it?


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I plug my tablet in all I get is the red light on the bottom
I have a cruz t301 can you help me
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I was using my cruz when the screen went black! it was a full battery too but now it wont turn on at all....... need help to fix it b/c i love my reader. is there a place or some trick to get it to turn...


This is a "solution" that has worked for a number of similar problems. Try it at your own risk; if at all possible, contact Velocity for warranty support.
1. Place a towel on a table and put the Micro Cruz face down on the towel. 2. Slide a tiny flat head screwdriver around the edge of the back to remove the paneling. 3. Unplug the battery for 5 seconds, then plug it back in. 4. Boot up your Micro Cruz
This is a common solution to the symptoms you described, but you may find you have a more serious issue due to the fact you were using it and it unexpectedly shut off.

Sep 12, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

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It will not turn on. and when i plug in to charge, the green light will not turn on.


It sounds like the hardware is damaged. I would try to return in through your warranty.

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Won't turn on - I hit the power button on my Velocity Cruz micro reader to make it 'sleep', but not it won't come back on at all ... what can I do to make it turn on?


Usually when you have what i would call a power lock out. you must remove the battery and wait a few minutes and put it back in, and it usually fires up. Most electronics have these problems. If you are 100% sure the unit is charged with a green light, or no light at all, and you pressing of the top button does not turn it on then remove the back, it is very easy. You can lift it up with your fingernail. If new and faint of heart, under warranty, and all, then make that phone call. Otherwise, you must attempt to remove the connects to the big grey squared battery for a moment, which is said to be easy to do and the battery easy to replace. Look for instruction on the removal on YouTube, or other sites. However, I am more than sure this will solve the problem, unless it has been in liquid, a power surge, dropped, or in excessive heat or cold, or touched by some with "bad karma" for electronics (just kidding). hope this helps.

Jan 02, 2011 | Velocity Micro Cruz Reader R101 Tablet PC

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