Question about Washing Machines

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We have a Whirlpool WFS1273AW 7.5kg front loader. This morning it finished its 40 degree cycle and the clothes were still dripping wet. We put the machine on to a spin only cycle and it counted down from 18 minutes to 14 as usual then it stayed on 14 minutes repeating the same actions. The pump light is not on and no error codes are showing.

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  • tdruery Jan 02, 2011

    I ran another load through - there was no water left in the drum. I ran it at 1000rpm spin speed and it went through fine. It seems to be at 1200 that there is a problem. I will check the pump but the warning light hasn't come on.

  • tdruery Jan 03, 2011

    There was a piece of leather watch band and a bobby pin that were not stick but I am guessing they were bouncing against the impeller when the spin cycle was on its highest speed. too big to go into the blades and block it completely. Thanks.

  • tdruery Jan 03, 2011

    Clear and accurate advice. Problem solved. Thanks.

  • tdruery Jan 03, 2011

    Part of a leather watch band and a bobby pin were in the end of the drain pipe near the impeller. Too big to go through and jam the blades but big enough to impede the impeller at high speed spin settings. Thanks

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If the water is still in the drum and you can hear the pump engageing then you would have something either caught in the pump or in the drain line. If they pump is unable to push the water out the drain line then the water will stay in the tub best thing to do is remove the bottom panel and have a shop vac and a small pan nearby disconnect the two hoses that go to the pump and see if there is anything caught in the pump or in the lines put the pan under where you seperate the hoses and turn on the shop vac to **** up the water this way no water on your floor and when you undue the clamp on the hose dont just pull of the hose slowly take off the hose so it leaks into the pan slowly here are the steps to checking your pump and hoses
Pull both hoses off the pump and check for any item causing a slow pump out
1. Unplug the washer

2. Take of the toe panel in the front by removing the three screws.

3. Get a bunch of towels (I mean a bunch!!!)

4. The pump is in the center, and it has a plastic grip handle that one can unscrew to remove the filter. As you unscrew it, LOTS of water will come out. Be ready with the towels. A cookie sheet helps to collect the water too.

5. Clean the filter assembly.

6. If one wishes to check the inlet of the pump, remove the back panel, about 12 screws. (Note, the following works for replace the pump as well)

7. Remove the large bellow from the bottom of the tub that goets to inlet of the pump by removing the clamp

9. Lift up on the plastic cover that covers the wires that power the pump. There may be a small plastic catch that is lifted up as to allow the connector to become free.

8. Remove the Torx screw that holds that is the center just under the filter screen.

9. Pull the pump forward.

10. Unclamp the pump outlet hose.

11. Remove pump

12. Unclamp the large bellow on the pumps inlet and inspect for debris.

13. Clean pump and fitler w/o getting water on the pump.

14. Install in reverse order
if you have any further questions please message me back and please remember when our chat is concluded to rank how this opinion has helped thanks again Rick

Posted on Jan 02, 2011

  • Rick Ead
    Rick Ead Jan 02, 2011

    sometimes the light wont come on check the pump and the lines and get back to me with your finds Thanks again Rick

  • Rick Ead
    Rick Ead Jan 03, 2011

    excellent great job on the repair have a Happy New Year I would ask if you would like to write a testimonial but it seems alot of people dont know how to on here in fact neither do i still waiting for staff to write back on how to but thank you again Rick

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