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Hi guys I got a toshiba sdv398kc2 for Christmas and have just hooked it up to my TV. I need to do the initial setup before I can play DVDs or VHS tapes which involves selecting the language, and an auto setup. I can't get the menu or any other setup information to appear on my screen. The remote appears to be working because I can get the power to go on and off. However, I press Menu or Setup and nothing happens. Any idea what I could be doing wrong?

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  • Mark Carey Jan 02, 2011

    How do you have it hooked up?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Frozen digital screen

Set TV to standby and press Info, menu, mute then power. The set should turn on with the service menu available scroll down until you select reset press right hand arrow next to enter and then enter. TV will turn off. When switched on it goes into Plug and Play mode to reset the analogue and digital tuner. Allow a full reset then you should be ok.

Posted on Jan 28, 2008

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dsacco86
  • 1077 Answers

SOURCE: Setup Menu Appears Each Time I Turn On TV

The software of the TV might have been corrupted somehow. A problem that may have come strait out of the factory.
Most of the New Sharp TVs have a software upgrade port. In your manual, it will describe on how to do it. Best to call the number on the software upgrade page and tell them what happening. That way, they can get you the right patch or software to fix the problem.

Posted on Jun 21, 2009

  • 8457 Answers

SOURCE: Toshiba 23HLV85 LCD TV/DVD inverted image

Yes,Ur main Tuner board have problems,the ICS on the board is not coverting.Tries websites Shopjimmy.com,Ebay.com to buy a refurbish Tuner board for the replacement.

Posted on Apr 14, 2010

  • 1 Answer

SOURCE: Pioneer PDP-6020 FD, Menu items grayed, no HMG after firmware upd

I have the same issue - Pioneer told me the local repair shop could reset the firmware, I paid the $90 service call and they could not fix anything. For a 18 month old $5000 TV they now want me to replace the digital board for around $500.

Posted on Nov 24, 2010

BElectric
  • 1140 Answers

SOURCE: I recent purchased a

Hi there,

There is always a possibility of getting a lemon when you buy any new electronic device, but I hope this is not the case here. From what you describe, it would appear that the channel scan is not finding anything and the TV is stuck in installation mode. There are several possible reasons why this could happen, but let's start with the 2 most common ones first:

- The devices are not connected correctly meaning there is no signal to the TV;
- The wrong scanning option has been selected;

I thank you for providing such a detailed description but I'm going to need some more information from you to solve this problem. Specifically, I need to know:

1. What is the signal source for the TV? (antenna, cable, satellite, etc)
2. How are all the devices interconnected? Basically what is connected to what else.
3. Model numbers of the TV and Shaw PVR
4. Any other detail which may be relevant - types of cable used to connect the devices, etc.

Please reply to me from within this page with the information requested and hopefully I will be able to solve this problem for you fairly easily.

In the meantime, if you are using a cable/satellite receiver or digital converter, try connecting this directly to the TV and scan again. It would be a good test to determine whether the TV is working and therefore something is wrong with the setup.

Thanks,
BElectric

Posted on Jan 31, 2011

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