Question about Sylvania G-Netbook

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Put in password,but it says it is incorrect. It is correct password at the home i am in

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  • Mark Carey Jan 02, 2011

    Did you check to see if cap lock is on?

  • Jeffrey Groves
    Jeffrey Groves Jan 02, 2011

    These netbooks have been showing up with these types of problems at a ridiculous rate on FixYa. I suggest that you take it back and buy a Asus netbook instead.

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One thing about passwords, the machine knows best as the one you enter does not match what it sees. You may want to follow the directions below.

It is looking for a password (WiFi Network Key) You have to double click on the little computer icon down in the right tool bar area, the one with the two side radiating arcs, and possibly has a small red X under it. The red X indicates that it is NOT connected. When you double click on that icon a window called RT28701 opens up, then you click on Wireless Information tab, then you cursor down to the name of your WiFi and high light it and click the connect box. Then another window opens up called Network Properties. Uncheck "The key is provided automatically" box. This will allow you to type in your "Network Key", the password that protects your network from outsiders. This "KEY" was set up when you installed the router on your server computer. If this does not work at first, turn the machine over on it's back and using a toothpick, insert it into the little hole about an inch diagonally from the right corner of the data plate, this will re-load a new copy of everything including the WiFi RT28701 driver.

sometimes this driver gets confused. See my TIP at: http://www.fixya.com/support/r7350901-fix_synet07526_wifi_flashing


Additional Information


When I try to sign on with the red X showing, I get "The page cannot be displayed If I then double click on the icon down in the right corner I elucidated above, RT28701 opens up to "Internet Protocol (TCP/IP) with all zeros in the IP address field, and Subnet Mask, with no entries in the default gateway. That is a clue to me that the auto sign on has not found a viable network or needs something else. If I then click on Wireless Information tab, The list of available networks appear in the box. The machine keeps trying to associate my previous entered name site with my prefered site and tells me the signal is good, but it cannot link up. This is a signal to me that it has lost my Network Key or that the software has failed or both. I then click on advance and delete my prefered network and hit OK, this will force the software to ask me for my network again, and notice that the prefered is missing. I click on the name of my network again and then hit connect., then the Wireless Network properties window opens up and I can insert my Network Key again after I uncheck the "The key is provided automatically" box. I enter the key and hit the OK button. I still do not get a connection, so I reboot the machine, and wait for about 30 seconds and the machine synchs up because the little RED X under the icon has disappeared. Now the machine will hook to the internet as long as I want to, but sometimes when I turn the machine on it will not synch, so I go through the above sequence again. The secret is once you have entered your key and ask for the machine to synch up you have to reboot. Why? I do not exactly know, but I suspect that the WiFi driver looses it

Posted on Jan 03, 2011

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Posted on Jan 02, 2017

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