Question about Office Equipment & Supplies
Maybe your cartridge carrier is defective. try to replace it... be careful to replacing the cartridge carrier
Posted on Jan 02, 2011
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Posted on Jan 02, 2017
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Jul 28, 2011 | Office Equipment & Supplies
According to your problem first make sure that you have installed the cartridges properly. Go the the printer properties in control panel and follow the steps open the printinging preferences tab> maintainance tab > Ink cartridge replacement> then the window will show the process of the replacement of ink cartridge. Follow those steps of replacement. Then let the cartridge be processed, it will take a few time. And then your cartridge replacement will be finished. Then align the cartridges from the alignment option in printing preferences as well. If it doesn't solve your problem then the cartridges are faulty, replace a new set of cartridge is recomended.
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