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I upgraded my hp laptop os from vista to window 7 but observed that it can no longer recognise my dvd drive. Please what do I do?

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You can use an "external DVD drive" to install or upgrade it to windows 7. you just need to plug that into one of the usb ports in your computer. thanks

Posted on Jan 02, 2011

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You have to update the driver to be compatible with windows 7.

Posted on Jan 02, 2011

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Dvd not working in bios or Windows 7


It's a common problem when upgrading a OS? Is the DVD rom the only component that's missing a driver? Any Unknown Devices? Have you opened the Device Manager and looked for the DVD? In Device Manager, Scan For Hardware Changes. Not Listed? Have you done ALL your windows Updates? All the HP updates? Try the driver here: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-58707-1&cc=us&dlc=en&lc=en&os=2093&product=3548266&sw_lang= Download the software and SAVE to a folder. Modify the compatibility of the software from Win 7, using this procedure: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-compatibility-mode/ BEFORE YOU START, CREATE A RESTORE POINT. With this procedure: http://windows.microsoft.com/en-US/windows7/Create-a-restore-point.

Jan 13, 2013 | HP Pavilion Computers & Internet

1 Answer

Can i install any operating system to my HP laptop? actually my present OS is Vista basic i want to upgrade it to windows 7 ultimate, is the installation procedures the same? pls can u provide me a guides....


you can install windows 7
turn on your laptop, press f2 to open set up, go to boot menu set first boot as dvd/cd room and second boot as hdd (or you can directly press f12 to go to boot menu)
insert your windows 7 into your dvd
press any key (for example press space bar) when message press any key from cd appears
choose language
press install now
format your drive which contains an old operation system by clicking option/advance tab or you can just installed your windows 7 by pressing install (if you do this your old windows or vista will be still in your drive in the folder windows old on c and you can delete later)
wait for the process finish

Jun 05, 2011 | HP Pavilion dv6000z Notebook

3 Answers

Can not upgrade to windows 7 due to loosing my backup cd, is it available hidden on a driver in my computer emachine d620 2009 model


your old os is on the hidden drive, but if you are upgrading you should not need your old os disk for this

Feb 05, 2011 | Gateway Computers & Internet

1 Answer

Alright this may sound big but I have a windows vista hp operating system installed on my #1 hard drive. I am getting the blue screen error, and no longer cant fix it, so as in it's done. I bought an...


Make an clean installation of Win 7 and repartition your Hard disk.Use Genuine Windows 7 to avoid blue screen error.AVG 2011 is a very good antivirus.Use Hard disk sanitizer given in Bios settings.Use Tune up utilities 2011or System mechanic latest version.I think your problem will be solved

Dec 23, 2010 | HP Pavilion DV7-1020US Laptop

1 Answer

I'm running my laptop on win XP and I've got a problem with my CD/DVD-ROM somehow my system doesn't recognize it there for I can't use it, but I really want to upgrade my OS to Vista as originally my...


Here is what I suggest. I would go ahead and upgrade your OS. Windows Vista actually has worse performance than Windows 7/8/10. I recommend installing via USB flash drive. https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

If you really can't get your hands on an upgraded OS. Here is a link that might help you to resolve your problem: No CD Rom drive in Device Manager No error reported by XP Windows XP

Otherwise I think it might be a driver issue. If you could supply the product serial I could point you to some proper drivers.

Jun 29, 2017 | LG GSA 4163B DVD±RW Dual Layer Burner

3 Answers

How can I download windows 7?


You cannot download windows 7. Windows 7 is an operating system you need to purchase at a retail store or thru Microsofts virtual store (you will get street mailed a disc). There is no download option.

May 02, 2010 | HP Pavilion dv2000t 14.1" Notebook Laptop...

1 Answer

I have laptop hp dv4-1211 i want to upgred vista


Yes you can ...
Fisrt of all download the Windows 7 upgrade advisor for the microsoft website and scan your computer .
Get to near by store purchase a retail disk of Windows 7
Put in the retail disk in the computer
While booting up the computer keep on tapping the ESC key on the keyboard to get to the oen time boot menu.
Try to install the OS from the One time boot menu.... Select the CD/DVD group...
Press any key......
It will start Installing the Windows 7

Mar 11, 2010 | HP Computers & Internet

1 Answer

DVD player not working when trying to upgrade


Check for the compatability of the Driver for the DVD player. Sometimes the Driver for HP Pavillion wouldnt work when operating system is changed or upgraded. Visit HP website to check if there is a DVD player Driver which you can download for Windows 7. Good Luck.

Feb 13, 2010 | Computers & Internet

1 Answer

Flash drive is not recognised and wont open files on windows 7


did you upgrade to windows 7 or did you purchase it if you upgraded on line and your old os was xp that is the problem it is only a smooth transition from vista

Nov 28, 2009 | Electronics - Others

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