Question about Kenmore Washing Machines
Are you using HE detergent? SUD is exactly what you think it is. F2 means there's a drain issue, meaning the washer isn't draining completely. This error can occur when the washer fills with suds due to either using inappropriate detergent or using detergent of any kind during the Clean Washer cycle. Have any of these things happened? If so, run the "Rinse and Drain" cycle a couple times to flush the machine.
The pump has a button trap that can get plugged, unplug the Washer, remove the bottom service panel 3/4 screws at the very bottom, you will see a white plastic device that has a round cap that unscrews counter clock wise. if you have a shop vac. set for water keep it handy to keep the mess to a minimum. If you have infants their socks are small enough to get into the pump, get a mesh garment bag put the small items iin it and zip it closed;
Pull both hoses off the pump and check for any item causing a slow pump out
1. Unplug the washer
2. Take of the toe panel in the front by removing the three screws.
3. Get a bunch of towels (I mean a bunch!!!)
4. The pump is in the center, and it has a plastic grip handle that one can unscrew to remove the filter. As you unscrew it, LOTS of water will come out. Be ready with the towels. A cookie sheet helps to collect the water too.
5. Clean the filter assembly.
6. If one wishes to check the inlet of the pump, remove the back panel, about 12 screws. (Note, the following works for replace the pump as well)
7. Remove the large bellow from the bottom of the tub that goets to inlet of the pump by removing the clamp
9. Lift up on the plastic cover that covers the wires that power the pump. There may be a small plastic catch that is lifted up as to allow the connector to become free.
8. Remove the Torx screw that holds that is the center just under the filter screen.
9. Pull the pump forward.
10. Unclamp the pump outlet hose.
11. Remove pump
12. Unclamp the large bellow on the pumps inlet and inspect for debris.
13. Clean pump and fitler w/o getting water on the pump.
14. Install in reverse order.
if you have any further questions please message me back and please remember when our chat is concluded to rank how this opinion has helped in your appliance situation Thanks again Rick
Posted on Jan 02, 2011
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Posted on Jan 02, 2017
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If the washer is shaking and actually going out of balance and generating the UL error and the drum is empty the most likely cause of this problem is something under the spin basket.Clothes can end up under the spin basket and cause it to turn crocked and cause the out of balance. First I'd recommend removing the spin basket and check under it for any clothing or other obstruction that might cause the out of balance. Here is a diagram of how to Check.. Click Here
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