Question about Acer Aspire One Netbook 8.9" Notebook

1 Answer

I need to reset the password on an ACER d255 computer. I brought this computer from Walmart during Black Friday. Opened it on Christmas and found out someone had already set the computer up. Now, i cannot return it becz walmart has a 15 day return policy. I REALLY NEED HELP RESETTING THIS PASSWORD. I brought a password recovery program. Downloaded it to a disk, and then tried to install the program on the netbook. I had to buy a usb/drive. The computer will not recognize the drive. The drive works, bcz i can use it on another computer. I then downloaded the program to a usb. The computer is not recognize this program either. Ugh, please help bcz i cannot afford to spend a lot of money to have the password reset.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Expert
  • 46 Answers

Do you know what operating system is installed? If it is XP you can enter safemode (by hitting f8 while booting) as administrator and remove any user password.

Posted on Jan 04, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Need to plug in large sd card into smaller slots on acer computer what do I need


You will need an adapter "Yes" You have a Micro vs a Mini I believe here is a good link for the type of adapter you may need. They are found at Bestbuy and Walmart as well I just bought one. Also amazon.com has really great pricing and fast shipping I use them all the time for these sort of items for sure. I just checked the price at amazon and it was $7.00 instead of $19.00
http://www.accessorygeeks.com/micro-mini-sd-memory-card.html

John

Apr 16, 2012 | Acer Aspire One D255 Netbook

1 Answer

Format n reset acer aspire one d255


Can anyone please help? I brought an Acer one d255 as a christmas present for someone. When we open the box, we found that the computer had been used and set up. The computer is locked with someone else's password. I need to reset the password, bcz Walmart refuse to take the netbook back bcz the computer was purchased during Black Friday and the return policy has expired. Can someone tell me how to reset the password?

Oct 21, 2010 | Computers & Internet

1 Answer

Boot problem


There are three possible options ranging from free (if you are not afraid to open your laptop, locate and remove the bios battery) to $170 (for a new hard drive and a cloning kit).

Option 1: Here is a copy of an email from Acer Support:
Thank you for contacting Acer America. I apologize for the delay in responding to your inquiry. In order to have the BIOS or hard disk password removed (This include any biometric security), the notebook will need to come in to our repair depot for password removal. This service is not covered by warranty and unfortunately there is no other recourse to remove a BIOS or HDD password from the notebook. The flat fee for BIOS password removal is $100.00 US dollars plus tax. If it is a BIOS or HDD password and you would like us to service it for you, please contact our telephone technical support line at 1-800-816-2237. Hours of operation are 7am-9pm CST Monday-Friday and 8am-5pm CST Saturday and Sunday, excluding holidays.

Option 2: Resetting an Acer BIOS Password Using Hardware.
If you cannot boot the Acer and don't want to send your computer back to Acer for an unknown amount of time, you can try to reset the BIOS password via hardware.
Tech FAQ Forum members have reported that they were able to remove their Acer BIOS passwords by simply opening their notebooks and removing the CMOS batteries for 30 minutes.
Once your BIOS password is removed, you will need to press the <F2> key during POST (Power On Self Test) to enter the Acer BIOS setup.

Option 3: Possibly resetting BIOS Password using Hard Drive Upgrade Kit and a new Hard Drive.
A colegue told me that he used a hard drive upgrade kit and during the cloning process the hard drive password was erased. He can not recall providing the password when he booted from the bootable cloning CD provided with the Kit and when he replaced the hard drive with the cloned one and botted the laptop, the hard drive password was gone! He had to go into bios to manually enter a new hard drive password.
The kit he used was about $50 - APRICORN EZ-UP-UNIVERSAL 2.5" USB 2.0 Hard Drive Upgrade Kit - Retail. He paid for a bigger hard drive separately, but he just needed bigger hard drive (and found out about the password erasure by accident).

Jan 06, 2009 | Acer Aspire 3680 Laptop

Not finding what you are looking for?
Acer Aspire One Netbook 8.9" Notebook Logo

261 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18392 Answers

Mohammed Ebrahim M
Mohammed Ebrahim M

Level 3 Expert

633 Answers

Steve Sweetleaf
Steve Sweetleaf

Level 3 Expert

1144 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...