Question about Dyson DC28 Animal Bagless Upright Vacuum

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The roller brush is not moving the vacuum has suction it's just the roller is not moving. The belt is not broke i can see it is still intact. I was sweeping and i noticed it just stopped moving.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 3 Answers

SOURCE: DC14 Dyson vacuum, not vacuuming carpets, beater

possible bad roller or bad clutch assy

Posted on Mar 07, 2009

  • 909 Answers

SOURCE: The vacuum suction still works but the brush wont

The problem with Dysons is that the belt breaks and sits in position.
If you can turn the brush by hand, with little or no resistance then I would say the belts broken.
If in doubt take the cover off and look.

Posted on Jun 23, 2009

  • 1 Answer

SOURCE: Brush roller won't turn

On my Dyson, there is a brush reset button on the top right hand side (if you are looking at the front) that you can press to reset the brush. I was vacuuming and too lazy to move a toy and this worked for me once I freed the rope from the brush.

Posted on Mar 16, 2010

rustysheriff
  • 344 Answers

SOURCE: The spinning brush isn't moving

Belt may be off the motor spindle, with the vacuum off try turning the brush by hand, does it turn freely or can you feel the resistance of the motor?

Posted on May 17, 2010

Vacuum Guru
  • 78 Answers

SOURCE: My manual says it is

Hi there,
The DC07 came out in a few different variations so the colour only indicates that yours has a hepa filter. The first problem can be caused by a few different things
1. the brush roller bearings are worn or siexed.
2. The clutch to motor belt is brocken or off the drive shaft (this model has 2 belts but only one is visible without pulling the head apart.
3. The machine is set to hard floors (check the dial on the front)
4. The clutch is faulty.
I have made a video called
How do I check the clutch or brush roller of my Dyson DC07?. (video)
Folllow the link to my website and choose that video, it will show you how to fix all these problems. The same video will show you how to replace the internal tube as well.
If you need to purchase any parts for your dyson check out nelson vacuums or vacuumspot.
Finally if this is a helpful answer please rate it or better still leave a testimonial.

Posted on Jan 12, 2011

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1 Answer

HELP!!!! I have a shark rotator lift away vacuum that the brush will not spin, the belt is intact and it just won't spin what is wrong ?? I tried resetting the button on the outlet bt not the proble


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=shark

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Jan 05, 2017 | Shark Vacuums

1 Answer

Hello, I have Dyson DC33. The brush bar isn't turning & the belt is on & intact. Any suggestions?


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dc33

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Nov 18, 2016 | Dyson DC33 Bagged Upright Vacuum

2 Answers

Brush bar does not turn when unit is turned on, belt is intact and no noticeable defects.


LOts of these units have a switch for brush or you have to pull back on the handle to start brush.

Hope this helps Mike

May 23, 2015 | Dyson DC33 Multi-Floor Upright Bagless...

1 Answer

Bissell 3750 brush not moving has new belt suction works well on vacuum


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuum's belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Bissell replacement parts for your Bissell vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/collections/vendors?q=Bissell

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Sep 17, 2011 | Kenmore 22812 Bagged Canister Vacuum

1 Answer

I have a wind tunnel vacuun and the roller will not turn


There is only one motor which turns the turbine and brush. Therefore, if the suction from the turbine works check the belt by removing the bottom plate of the vacuum and look for the belt attached to the brush roller or if only a piece of the broken belt is inside the unit. If the belt is attached and intact look for a mechanical switch to turn on and off the brush and make sure it is not on bare floor or off. Look on one of the edges of the brush assembly for the clutch which is attached to the mechanical brush switch with a rod. The clutch will close and open when you move the mechanical switch. If you cannot turn the brush unit by hand you may need to remove some objects such as string or hair from wrapped around the clutch or brush.

Jan 20, 2010 | Vacuums

3 Answers

Anyone know why my Bissell Proheat 2X Turbo Model 9300's brushes won't turn anymore


If the Brushes don't rotate, & you have two brushes; 1). Turn unit on side. ( Make sure unit is up-pluged) 2). Rotate the front brush roller, if the second roller moves at same time, 3). Locate a small ribbed belt that goes from the further back roller, to a small ribbed pully. (Gates belt #177-3m5) ( on side under a clear cover) The belt may not be broken, but may have carpet fuzz / lint covering the belt ribs, causing the belt to slip. If that belt is OK and you find that the small pully doesn't turn the belt/rollers, the problem is with a small internal direct drive motor, that drives the brush rollers. At this point return the unit, as Bissell has a design defect & is using cheap parts.

Nov 04, 2009 | Bissell 9500 ProHeat 2X CleanShot Upright...

2 Answers

I turn the vacuum on and just make the noise like it's working and the brush is not moving.


check the belt on the side of beater brush take out screws in the bottom lift up plate and check the belt it either to loose or to tight or broke. You have to replace them every so offend.

Jun 28, 2009 | Eureka 5893AVZ Bagless Upright Cyclonic...

1 Answer

My vacuum has good suction but i can hardly push it across my carpet. any answers????


is your brush roller turning,that would cause it to be hard to push .the brush roller helps it walk across the floor.if your brush roller isn't turning then your belt is broke or the brush itself siezed up.unplug the vacuum and try to turn the brush roller .if it turns real free then your belt is broke.before you replace the belt always clean the motor shaft ,the old rubber from the old belt melts onto the motor shaft .if you don't clean it your new belt won't last very long.please leave feedback

May 04, 2009 | Kenmore Vacuums

1 Answer

Dirt Devil Swivel Glide Platinum vacuum suction problem


Is the suction tubing in the head assembly clogged, is the belt broke? If the if the belt looks good the brush may be turned off and you may need to turn the brush switch on.

May 03, 2009 | Dirt Devil SwivelGlide Bagged Upright...

2 Answers

Dirt Devil Vision bagless not working


Check the dirt cup filter. remove the dirt cup and check for proper suction. if you have good suction, check your belt

Jan 24, 2009 | Dirt Devil Featherlight Bagless Upright...

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