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I found my computer cable modem. the tip is green on the cable out. Is this the modem cable the right cable?

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Not all modem setup are all the same. However, you should see an Ethernet port, a power cord port, and a phone cable port at the back of the modem.

You connect the modem to the computer using the ethernet port (biggest port), then connect the modem to the phone line via the phone line port and power cord to power.

Hope that works,
Regards.

Posted on Oct 03, 2011

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Posted on Jan 02, 2017

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How do i turn wifi off


Locate the Wireless LAN switch located on the front of your computer.
This could be located on the upper row on a laptop it will have the radiation look (((·)))
Make sure its pressed on or off whichever you need.

Move the switch to the right to turn on Wireless connections.

Right-click the network icon located on the system tray next to the clock.
You should see a list of available wireless networks.

Select the network you want to connect to and click "Dis Connect."


Motorola Surfboard Cable Modem User Guide
The user guide for your Motorola Surfboard cable modem can mean the difference between knowing how to locate and diagnose problems with your connection or staring angrily into a maze of blinking lights.

The user guide provides information on properly setting up your cable modem, understanding the indicator lights and troubleshooting problems before you have to call your Internet Service Provider.Connecting Your Modem


Your Motorola Surfboard cable modem must be connected to your home's coaxial cable connection.
Connect the coaxial cable from your cable outlet into the "Input" jack on your cable modem.

If your modem is wireless, it will connect to any computers and wireless devices in your home through the wireless signal sent from the modem.

Wired Internet connections require that you use an Ethernet cable to connect your cable modem to any supported computers and devices.
Understanding the Front Panel

The front panel of your modem is your key to understanding the status of your cable modem.

The front panel features "Power," "Send," "Receive," "Online" and "Link" lights, each of which displays information about your modem.

The "Power" button will display a solid green light when operating normally and will turn off when there is a problem with the power supply.

The "Send" and "Receive" lights will transmit a solid green or blue color when data is being normally transmitted through your modem and will blink when it the modem is scanning for an upstream or downstream connection.

A solid green "Online" light indicates that you are connected to your Internet Service Provider, while no light indicates that the Internet connection in your home is experiencing problems.

A yellow "Link" light indicates that a computer is connected to your modem with an Ethernet connection while a blue light indicates that a high-speed Ethernet connection is being utilized through the modem.

Configuring TCP/IP

The Transmission Control Protocol/Internet Protocol provides the basic foundation for establishing a local network and a connection to the Internet. The TCP/IP can be configured in the "Control Panel" of your Windows computer. Open the "Network and Sharing Center" from the control panel and double-click the "Manage network connections" option. Right-click the network connection displayed and select "Properties," then select Internet Protocol Version 4 and open the TCP/IP properties menu. Select "Obtain an IP address automatically" and "Obtain DNS Server address automatically" from the TCP/IP properties menu and click "Ok" to save your TCP/IP settings.
Troubleshooting


Many technical issues with your cable modem can be resolved by power cycling your modem and the computers and devices connected to it.

To power cycle your modem, unplug it from the power supply for 10 to 15 seconds and reconnect it to the power supply.

Restart all of your connected computers and devices while your modem is power cycling. Problems with the "Send" and "Receive" functions can be the result of a poor signal being sent to your cable modem. Tighten the coaxial cable connection to your modem and contact your internet service provider if problems persist.
http://www.motorola.com/staticfiles/Consumers/Products/Cable Modems and Gateways/SURFboard Cable Modem-SB6120/_Documents/Static Files/557621-001_SB6120_User Guide-US-EN.pdf

Nov 19, 2013 | Arris SURFboard Gateway SBG6580 DOCSIS 3.0...

Tip

Configuring Belkin routers without installation CD for Cable ISP: ·


Configuring Belkin routers without installation CD for Cable ISP :
  • Connect the cable Modem/ Ethernet cable from ISP to Router in the port named Modem (usually yellow in color) using an Ethernet cable.
  • Connect the Computer to the Router in one of the 4 ports named wired (usually grey in color) using another Ethernet cable.
  • Open internet explorer / Firefox / chrome or any of your default web browser.
  • In the address bar type the default gateway address of Belkin router 192.168.2.1Belkin router setup page (RSP) will be displayed.

Wired Part Configuration:Check for the internet status at the top right hand corner. If it is connected then the wired part is working perfect with the router (wired computers will go online). Need not follow the steps below, directly jump to wireless part configuration.
If it is not connected then we need to configure by following these steps.

Step 1: You need to LOGIN to the router for making any changes. (No login password, just leave it blank and click SUBMIT)

Step 2: Click on CONNECTION TYPE (found on left side of RSP), it has to be selected as DYNAMIC and click next.

Step 3: HOST NAME leave it blank or you can type anything there and click on APPLY CHANGES.

Step 4: Click on MAC ADDRESS or MAC CLONE (found right below the connection type on left side of RSP).

Step 5: click on the button CLONE (once you click on clone the MAC address will get changed) and click on APPLY CHANGES.

Step 6: Before doing MAC clone one important thing has to be noticed. Check whether you are able to go online when you connect the computer directly to the cable modem. Because Cable ISPs uses a particular kind of authentication called MAC authentication. Hence, only the particular computers whose MAC addresses are registered in their database will be able to go online directly from the modem.
***MAC clone is a feature that copies the MAC address of your computer and pastes it in the router. So the router will have the MAC address of your computer and it will get connected to the internet.

Step 7: Now check for the internet status at the top right hand corner. If it says connected then everything for the wired part is configured perfectly. You can go ahead and configure for the wireless part.If it is not connected then we need to do a network power cycle.

Steps to be followed for performing Network power cycle:
  • Unplug the power cable of both your modem and router.
  • Wait for 30 seconds.
  • Plug back the power cable of the modem and wait until all the lights are lit up in it.
  • Now plug back the power cable to the router and check for the lights in the router.
  • Modem & Internet lights will be lit and they will be solid (blue/green) in the router; it says that the Internet status is connected. Now you will be able to go online in the wired computers.
  • If still Modem & Internet lights are not solid in the router; it may be blinking in red/ amber it says that the Internet status is not connected.In this case you need to repeat the above Network power cycle by unplugging the cable that is going into the cable modem from the wall outlet.
  • Still if the internet status is not connected, then connect your computer directly to the modem and check whether you are able to go online.
  • If you are not able to go online, then you need to contact your ISP and fix your issue with internet.
your wired part is configured completely now.To configure the wireless part click here

on May 05, 2010 | Computers & Internet

2 Answers

I think i hve the router hooked up wrong how do i fix it


Connecting Multiple Computers
thru a router to internet






Tips on choosing the right network can be found at http://www.microsoft.com/windowsxp/using/networking/setup/install.mspx





Since you said there are other computer in the house I assume they will all
go thru the router. I also assume you are using ethernet to connect the new
computer so it will be a "wired" connection. A rounter can also have wireless
connections if the other computers have wireless internet on the other
computers.



To connect more than one computer to the Internet, you need a router.
A router allows you to connect several computers to each other and to the
Internet. The router sits between your computers and the modem provided by your
ISP. You connect the router to the modem, and then connect all your computers to
the router.



68573-router-diagram.gif



To connect a router and multiple computers to the
Internet


Contact an Internet service provider (ISP) and have them configure
an Internet connection to your home. If possible, have the ISP place the modem
in the room with your primary computer.



Connect your router to your modem in one of the two following
ways:

If you currently have a computer connected directly to your
modem:
Unplug the network cable from the back of your computer, and
plug it into the port labeled Internet, WAN,
or WLAN on the back of your router.



If you don't currently have your computer connected to the
Internet:
Plug one end of a network cable (included with your router)
into your modem, and the other end of the network cable into the
Internet, WAN, or WLAN port
on your router.

68573-connect-modem-to-router-small.jpg



Plug in your router. After a minute or two, the Internet, WAN, or WLAN light
on your router should light up, indicating that it has successfully connected to
your modem.

68573-internet-port-small.jpg


Determine whether your computer has a network adapter, and add one if
necessary. Instructions to determine if you have a network adaptor or to install
a Network adaptor can be found at http://www.microsoft.com/windowsxp/using/networking/setup/netadapter.mspx



Shut down your computer by clicking Start and then clicking
Turn Off Computer. Then click Turn Off.



Connect the network cable to your computer's network adapter.



68573-connect-computer-small.jpg


Connect the other end of the network cable to your network equipment.



68573-connect-to-router-small.jpg


Start your computer and log on to Windows. Windows automatically detects that
you are connected to the Internet.

Repeat steps 6, 7, and 8 for each one of your computers. If you have a
computer in a different room you can find instructions at http://www.microsoft.com/windowsxp/using/networking/setup/wired.m

Feb 15, 2011 | Zonet ZSR4154WE 80211N Wireless Broadband...

1 Answer

Will not connect with dsl... all connections are checked by hand and by software troubleshoot and are sound and correct, everything was fine yesterday but today will not get a green light on the dsl at...


No light on DSL usually means a problem BEFORE the modem

Check all your filters (or disconnect phones just to test)

Also check your cables from the modem as well as the modem power supply.

Anything outside that is usually an ISP issue.

They will tell you if they can see your modem and give you tips on re-connect.

Also power down the modem for a couple of minutes along with all your computers.
connect modem first and power it up. Wait till all the correct lights are on (LAN may not light). Then power up one computer at a time to check for conectivity.

Sep 05, 2009 | AT&T Computers & Internet

1 Answer

Modem and computer are not communicating.


Are all your connections in the appropriate place? Did you press and hold the re-set button on your router for 40 seconds and wait until all the lights are green on your router?

Jun 27, 2017 | Computers & Internet

1 Answer

Modem is not working


the fact that the computer and modem are not in contact with each other, means that we really don't know that the modem is not connected to the internet. i'll assume you've tried all lan ports on the modem.

did you attempt a connection with another computer? another modem?

Mar 31, 2009 | NetGear DG824M Wireless ADSL Modem Gateway...

1 Answer

Ip adress


go to the network connections page on your computer, then find your connection and right click it and move down to status... there should be a tab that says support... click it and you should see the ip address assigned to your modem by the ISP.

Nov 22, 2008 | Arris SURFboard SB5101 Cable Modem

1 Answer

PROBLEMS WITH MODEM


well.as far as i know, it really depends with what red light it is.if you're pertaining to the RED light for power, then it's an issue with your power adapter.make sure it's getting the right volts from your outlet.if this is already done, try to plug the modem in different outlets esp. your kitchen and bathroom outlets. if same thing occur,your modem might be defective.

for ethernet light, if it is red, just make sure that your cable is properly plugged in, if yes, unplug the other end of it from the back of your computer and plug it on the other port of your modem,(what we're trying to do here is making sure that your cable is working fine)..the ethernet light must be green if it's ok but if it wont change,replace the cable with a new internet cable. this should solve the prob.

if the DSL/broadband link light is red,there might be an outage on your area. most of the time, if this is red, the next light wont lit or red as well.

hope this is helpful.

Apr 26, 2008 | 2wire (1000-000057-000) Modem

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