Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

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I have a Seagate 500 Free Agent Pro. When I plug it in to the USB drive my computer is not recognizing it at all and there are beeping sounds. Is there anyway to recover the information on the drive?

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  • tejasnme2 Jan 02, 2011

    It was.............unfortunately I am still not getting any recognition of the hard drive when it is plugged in, therefore the websites "help" of clicking on the external hard drive icon on my computer isnt going to work because it is not there. Thanks anyway

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Http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=freeagent-classic-downloads&vgnextoid=4868697fa4114210VgnVCM1000001a48090aRCRD
the issue may be cause you changed the operation system from xp to another one ..and now the lack of drivers make it unrecognizable ...Here are the drivers for it ...download and install and after that insert it again and see if it is seen ..
On that support page there are more software for i t..in case this one will not work ..for some reason ..
There is the possibility that the cable is corrupted ..or something ..In this caseyou wil have to open it up ..and using a eSata adapter to plug it like a normal internal drive and retrieve the data from it ..
http://www.computervideogear.com/sata/sata-products.htm#Converters/Adapters

Posted on Jan 02, 2011

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Found a guy who had similar prob, here was his solution:
Go to Control Panel. Click on Device Manager.
Check to see if FreeAgent is shown as a disk drive.
If not, check the device list for any Free Agent device, double click and check driver. No driver installed? Update does not work? On the driver tab….click uninstall device.
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Reboot computer. As it is rebooting, plug in the power cord. Wait a minute or two….then plug in USB cord.

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If at some later time….your Free Agent drive does not appear….repeat the steps as listed above.
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I have not tried Seagate Tools after getting the computer to recognize the drive.
I am surprised Seagate does not provide a Tool to recognize their own drives…and install and/or test Free Agent.

This does work for me with Vista. Thought I had lost the drive…. Seagate should provide a patch or a drive that Windows will recognize when you get the “found new hardware” and Windows asks you to insert manufacturer’s installation disk. I do not understand why that is not already there….a driver file for Free Agent...that Windows would install.

I did not buy Pro….because I did not need the backup software. I wonder if those who bought Pro are having these problems.

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