Question about Maytag Neptune MDE5500AY Electric Dryer

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Dryer whe set on sensor dry, will not use heating element except when set on high. All other settings will only dry with air.

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Hello, stew I was trying to help you out here. I wasgoing back to some customers that asked questions in the past and it appearedthat no one answered them, so I thought I would take some of my personal timeto see if I can help. Here is a link to about everything you want to know aboutyour dryer, from repair to trouble shooting it. If you go to this link andclick around, I am sure you will find out so much about your dryer, you willknow more that the company that made it. Here Is the link for you to click onhttp://home.howstuffworks.com/how-to-repair-a-dryer.htmPlease if this helped you at all, if youcan find the time to rate my help and some kind words written would beappreciated for my free help , I would appreciate it. Here is also my direct link to my own pagesof other areas of my expertise for other problems you might have in Automotive,Appliance, and Electronics. Drop In anytime for my help. Thanks So Much, Mike http://beta.fixya.com/users/mc1bean

Posted on Oct 26, 2011

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Posted on Jan 02, 2017

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1 Answer

Dryer overheating on timed dry/no heat settings


Replace the thermostat. A very inexpensive thermocouple that is not sensing the heat anymore and caused the element to overheat. In the UK the part will cost less than five pounds!
If the element had touched the ground, your safety earth leakage breaker in the fuse box would have tripped.

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I have a Whirlpool LER4634PQ1 it was working just fine then all of a sudden the dryer just keeps running the knob on the dryer doesn't move and the air isn't warm. Any suggestions on what to s


there is a cycling thermostat in line with the high limit thermostat and timer circuit,on timed dry its disabled and the timer will run no matter what,on any sensor dry setting it uses the heat of the element to heat this cycling thermostat to move the timer as the clothes get drier as the heating element heats the timer doesn't move,when the heater cycles off from the high limit thermostat then timer moves again,you need to find out if its a bad heating element,thermal fuse or possibly even a circuit breaker in the homes electrical panel tripped out on one of the 2 phases that gives you the 240 volts required to operate the dryer element,the breaker may not show its tripped,so shut it off and back on and try this first

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Replace the high limit thermostat located on the top of the heating element housing. Here is the part to order.

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Also check and make sure that all of the heating elements are working properly.

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1 Answer

No heat/Only works on one setting


This caused by one of two possible things. Either you have poor air flow, or a clogged vent preventing air from flowing freely and therefor making the dryer short cycle, which in turn will take you two or three times to dry yor clothes, or the heating element has gone bad, burnt in half and is making contact with the case to provide it just enough power to barely heat. The second thing is a very rare occurance. I would turn the dryer on, find out where the air vents out to, and with the dryer running, go to where it vents and check to see if there is a strong flow of air. 9 times out of 10 that is going to be your problem. Another way to check air flow is to just pull the vent off the back and let the dryer run and see if your clothes dry faster. If you do it that way and they still take a long time to dry, then you'll probably need to replace the heating element

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Two problems with Whirlpool Dryer


I would suspect the heating element. I bet you are asking why this clown is saying that when you already told him that on high heat it worked fine. SIMPLE! Your heating element is made up of five coils. For low heat your dryer uses two heating elements and for high all five. So if one or two of the heating elements are open and they happen to be the low temp dry setting ones, that would explain it. That model doesn't have the dryness sensor on it (according to my documentation) so the heating element is the most likely cause.
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Our Bosch Ventless AXXIS Dryer system is overheating causing the sensor to sound. It is not drying properly either. Can you troubleshoot??


Overheating is most probably caused by low air flow past the heating element. High air flow would not allow the air to overheat. Check to be sure the fan is rotatingn freely and then check the heating element/wires for dirt or other obstructions. We were having "burning" problems that were revealed to be an errant latex glove that excaped from my wife's pants pocket during an earlier drying cycle. When it hit the elements, it began to cause a scortching smell and partially melted. In this instance, the air flow about the element was restricted and the reamining air overheated and the sensor sounded. When the sensor sounds, heating ceases and you will get non-uniform drying. I picked off the pieces of the glove from the wires and except for an unrelated drive belt breaking, we have not had problems.

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1 Answer

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I don't think it is the heating elements. You have checked out all the important stuff. Is there power coming from the controls on medium and low. It sounds like this is the problem.

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1 Answer

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Hi , the high temperature causes the heat sensor does not work properly , in delicate setting are having heat , the heat sensor are busted or open elements was not heating .

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