Question about Xerox DocuColor 12 Color Copier

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Xerox DC3535 Color Copier

Is there any way to overide these two service messages:
1)  Replace Transfer Belt Cleaner 2)  Replace 2nd Bias Transfer Roll
without calling for Xerox service?

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No unfortunatly. That is done in the diagnostic mode on the 3535, and that is propritary sofware where the diagnostics has to be accessed with a laptop that has that software loaded onto it.
There are some resets you can do, but they wipe out all the NVM inforamtion. Once those numbers reach a certain level, they have to be reset via a laptop.
Now that being said, once it is accessed, the service rep CAN change that threshold to a much much higher number so you can run the parts to failure, which is more realistic.
Those parts are very easy to replace. And can be purchased from a business called The Parts Drop, Google that business and talk to Britt. No I do not work there, but have dealt with them for years and they are very professional and exceptionally honest.

Posted on Jul 10, 2008

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1 Answer

What does a second transfer bias roll do


It simply drives the transfer belt which is required to lay the image down on the paper.

Depending on which Xerox product you have would depend on whether a service tech is required to replace one that has failed or whether it is a roller that can be easily replaced by a non tech saavy individual.

I hope this helps...

Mar 09, 2015 | Xerox Phaser Printers & Copiers

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Need to replace transfer belt cleaner and 2nd bias transfer roll


Both are probably still good but the HFSI (High Frequency Service Item) counter needs to be reset. Unless something has changed with them that has to be done with the service laptop hooked to machine with a serial cable and using M24 diagnostics.

Jun 20, 2012 | Xerox WorkCentre M-24 Color Copier

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Sharp line on print, even all new drumbs


Is it on prints and copies? Or just prints or just copies.
There are 4 likely causes if the line is on both prints and copies. 1 The transfer belt has a scratch on it. 2, The Transfer belt cleaner, called the IBT cleaner is worn, or the fuser has a cut in one of the rolls. Also the 2nd BTR roll located on the left hand door may be damaged.
If the problem is only with copies, then the scanner glasses or mirrors are dirty.

Mar 26, 2011 | Xerox WorkCentre M-24 Color Copier

3 Answers

I have a Xerox workcentre 7345 and reported that the transfer belt cleaner needed to be replaced. I replaced it and the message is still appearing.


you have to reset the hfsi counters for the cleaner. in diagnostics go to hfsi and there are 3 numbers you have to reset. 954-802 954-803 954-804 then exit diagnostics.

Jan 14, 2011 | Xerox WorkCentre M-24 Color Copier

1 Answer

Hie,am looking for a xerox M24 transfer belt at a cheaper price.Can you please help.Peter


One of the best prices I have seen and they have the best aftermarket support for Xerox.

http://www.partsdrop.com/belt-64k91451-xerox-style-dc3535-p-1782.html

Good Luck with your Xerox and Thank You for using Fixya.

Jan 11, 2011 | Xerox WorkCentre M-24 Color Copier

1 Answer

I replaced transfer belt cleaner and 2nd bias tranfer roller. need to reset consumable counter. how can this be done.


Hello,
if both parts have been replaced then the Eng that have been onsite have to reset those values. Their are possible but required technical knowledge as their done on a Special Diagnostics menu on the device.

Oct 04, 2010 | Xerox WorkCentre M-24 Color Copier

1 Answer

Docucolor 3535 Second Bias Transfer Roll - Replace Soon


Just plug the new one.
But you wil need to reset with diagnostic programme.

Jul 04, 2009 | Xerox DocuColor 3535 Copier

1 Answer

How do i reset the second bias transfer roller on a Xerox 3535


I am afraid you will have to call in a qulified xerox technitian to reset the second bais transfer roll. It need to be done via a laptop connected to the m/c. The laptop needs to have a special program which only xerox techs. have in there possetion.

George

Jun 02, 2009 | Xerox DocuColor 3535 Copier

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