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I have a Magnavox Smart Series TV. I am disabled and very deaf. I truly need the closed captioning. It worked for about a year and then suddenly quit. The CC button works, but after pressing it, I am unable to find a way to lock it in. Please help. Other than reading, TV watching is all I am able to do. Thank you. Carolyn Dean

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  • carol_cnb Jan 03, 2011

    I do NOT have a flat panel TV. Someone added that to my email. I don't know why. I have a TV that only says Magnavox Smart Series. It is a 20" TV. The model # is 20mt1331/17. My son accidentally threw out the pamphlet that came with the TV. I am able to bring up choices of CC1,CC2, Mute CC and CC off by pushing the CC button on the remote. Nothing happens. I think there must be some way to lock in the CC1, but I am unable to and there is nothing about the CC on the menu. I hope you can help. I have already paid $25 to this site and I am feeling ripped-off. Thanks



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Will you please send me information about the Model number of your Magnavox TV? Calrify whether it is a Philips Mangnavox; or any other Brands' Magnavox. Send me details over Fixya. OK.

Posted on Jan 02, 2011

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  • The Knight
    The Knight Jan 03, 2011

    Hello Carol
    Wait please. I'll be back to you within an hour or two. Let me try to do what I can for you. OK.

  • The Knight
    The Knight Jan 03, 2011

    According to the manual of your TV, closed capation adjustments are follows.

    It syas
    Closed Captioning {CC} allows you to read the voice content of the teluivtion programmes on the screen. Designe to hel p the hearing impaired, this feature uses on screen "text boxes" to show dialogue and conversations while the TV programme is in progress.
    To eanble this feature:-

    [1] Press "CC" button on the remote to display the current Closed Caption setting.
    [2] Press "CC" button repeatedly to choos from the four closed caption options [CC OFF, CC-1, CC-2 OR CC MUTE]. CC mute will activate Close Captioning when the mute button is pressed.
    [3] Whe finished, Press STATUS/EXIT button to remove the menu from the TV screen.

    There is also a hit is given, that, not all TV programmes and product commercials are made with Close Caption informatin included. Neither are all Closed Caption modes [cc-1 or cc-2] necessarly being used during the transmission of a closed caption programme. Refer to your area's TV programme listing for stations and times of Closed Caption shows.

    These are all for the unser manual of your Magnavox TV. If you havent its user manual, send your email address to me, I have here with me, and I'll sedn it to you by retrun mail as an attachment. I can't upload it to you through this site, as it allows me to upload 50Kb of matter only, and manual goes more meyond that and is an Adobe Acrobat Reader format document.

  • The Knight
    The Knight Jan 03, 2011

    My mail address is



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How do I shut off the captioned dialogue on the screen for my magnavox smart series tv. there seems to be no such choice on the menu

For closing the Closed Caption option do the following.
1. Press the MENU button on the remote to see the menu.
2.Press the up arrow or down arrow until the CC (Close Caption) is highlighted.
3. Press the right arrow repeatedly until CC OFF appears.
4 .Press the menu button to exit.

Or, you also can set Closed Captions by pressing the CC button on the remote. Press CC repeatedly to select: CC-OFF,

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It sounds as if you have the closed caption option activated on your TV. The easiest way to disable this is to search your remote for the closed caption button. It is most likely the button marked CC or Closed Caption. Good Luck

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Find a button on the tv manual control said Menu,press it. Goto tv menu find and turn off all CC1,2,3 and text 1,2,3.U should have no more closed caption.

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There is a little button to the right of the "0" that says "CC" for closed caption. Just keep pressing it till the option "closed caption off" appears on the screen. Then, hit STATUS EXIT, and you're done.

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I need help with removing captions

This information was found on the Magnavox website in the owners manual on page 20. If this information does not solve your problem. Try calling Magnavox customer support at this telephone number 1-800-705-2000. Give them the model number of your television and tell them about the problem you are having with not being able to turn of the closed caption feature. I hope this helps you solve your problem. 1Press MENU to show the on-screen
2 Press VOL+ or VOL- until SET is highlighted.
3 Press CH+ or CH- repeatedly to
4 Press VOL+ or VOL- to display the
5 Press CH+ or CH- to select the
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CC-2, or CC-MUTE). CC-MUTE sets
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you press MUTE. The TV volume will be
disabled until you press MUTE again to
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6 Press VOL+ or VOL- to confirm your
7 Press TV/AV/EXIT to remove the

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1 Answer

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Bluffy you should access the menue on your remote and be able to shut it off!

Feb 16, 2009 | Philips Magnavox 27MS343S 27" TV

1 Answer


on your remote go to cc push that until it sayes closed caption off not positive but pretty sure

Jan 11, 2009 | Philips Magnavox 20MS233S 20" TV

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