Question about Evolis Pebble Color Card Printer

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Evolis Peb3le I can not Switch off from control panel and the light in the control panel that indicate ribbon is always on I put new Ribbon but still the same please help

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  • tony_802 Sep 09, 2008

    I solved the error by changing the driver and the usb port.

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Check settings for ribbon in driver . Whether it is correct or not.
Clean the ribbon sensor panel with Iso propyl alcohol and brush.
Panel is just situated below ribbon . You will find blue coloured LED type thing it is sensor only.
Try self adjustment using command Sa;c , Sa;r and Sa;h from Dialog with printer window..

Posted on Nov 29, 2008

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There is a good chance that your main board is blown out. Depending upon the age of the printer, it may or may not be cost effective to have repaired. If purchased within the past two years as a new unit, your printer would be under warranty and you should contact your dealer to obtain repair authorization.

Hope this is helpful.

Our Evolis representatives can be reached at www.safecardid.com.

Posted on Sep 09, 2008

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For your future id card printer questions try www.idsuperstore.com

Posted on Oct 28, 2008

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Posted on Jan 02, 2017

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1 Answer

Evolis Primacy printer the top light keeps flashing. If you take the cards out of the printer the light quits flashing


If you're referring to the light just below the power-button light, and it is flashing, that usually indicates the printer is unable to feed a card. But you later indicate that it did feed the card, as it was pulled through and ejected after restarting the printer. Some other things that can be occurring:

1. The Primacy has a low-card indicator/sensor where that light will flash if you have fewer than about 20-25 cards loaded. Fill the hopper and see if the behavior changes.

2. The card not printing/rejecting may be a symptom of your having the driver set for a different ribbon than you have loaded in the printer. Evolis puts the part-numbers on the side of their ribbon cartridges, so make sure you've selected the right one in the driver.

3. You may be out of ribbon. Each ribbon cartridge has a fixed number of prints that it will do. This is electronically controlled and limited through the use of an RFID tag embedded in the ribbon cartridge. For example, a R5F008AAA ribbon is limited to 300 prints. So, while there may be ribbon remaining on the spool, if the ribbon has done 300 prints, it won't allow you to print more and will also act as you describe.

4. There are a number of other potential causes and fixes beyond these most common ones - driver settings, firmware updates, calibration routines, etc. - should the above not resolve the issue.

And, if I can get on my soapbox for a moment, you really should establish a good working relationship with an Evolis authorized dealer (like us). These plastic card printers really exist in a technology niche and, as you are seeing, require some specialized knowledge and expertise. Most authorized dealers will provide at least a basic level of support and service via phone for free to their REGULAR CUSTOMERS. That means that if you buy your printer and supplies from them, they're happy to help you out when the need arises.

However, if you want to be a do-it-yourself guy, searching the web for the rock-bottom lowest price on your printer and supplies, well ... you get what you pay for.

Jul 24, 2017 | Evolis Office Equipment & Supplies

1 Answer

Hi I got Evolis Pebble 4 and I have problem with printing the ribbon light is always ON and it does not print with YMCKO, but when I change to black ribbon K it prints. What is the problem.


It sounds like your ribbon setting in the printer-driver is set to the R2011 (or R2211) K ribbon. It should be set to R3011 for the full-color YMCKO ribbon. Check by locating the printer in the Windows Devices & Printers view (Win7: Start Button => Devices and Printers; WinXP: Start Button => Printers and Faxes). Locate your Pebble printer; right-click; select "Printing Preferences". Check your ribbon setting here and match to the ribbon that is loaded. NOTE that you can only make changes to this driver setting if you have Windows Admin rights with your Windows log-in ID. If you don't, have your systems administrator assist you with this by logging in with their ID.

May 04, 2015 | Evolis PEBBLE 4 Led Card Printer

1 Answer

When i sent a job the printer will tell me ribbon end, but is still have enough ribbon left


You should update firmware...find new firmware and new generation drivers at www.evolis.com downloads.

Mar 27, 2014 | Evolis Primacy Primacy Printer Options,...

1 Answer

Evolis pebble 4 shows the end of ribbon light...


Not card, not ribbon, not cleaning, not driver setting.
Does your black ribbon roll and never stops?

Sep 10, 2012 | Evolis PEBBLE 4 Led Card Printer

1 Answer

What do the 4 signs on the printer mean?


From left to right:

End of ribbon
No card in feeder or feeder not present
Cleaning Signal
Cover Open

pc_renew.jpg

Apr 14, 2011 | Evolis PEB3LE Thermal Card Printer

1 Answer

I have problem with my Evolis Peb3le. For a long time (+- 3 years) ago, i use ribbon with S/N: RP011IPS, and it's running good. But, now, i can't get that ribbon with S/N: RP011IPS, YMCKO, i just only...


Just check for the ribbon type setting in driver . It may be required to be corrected . Also try downloading new firmware from Evolis site for Pebble3.

Sep 19, 2010 | Evolis Pebble Color Card Printer

1 Answer

The card comes out all in black color why?


Before we start first things first, you DO have the color ribbon installed correct? If so, go to control panel, click Printers and faxes, right click the evolis printer icon, scroll down to properties, open it up, click the graphic tab, then select 6 panels ribbon (YMCKDK) that should do it since I had the same problem.

Dec 21, 2009 | Evolis Dualys Thermal Card Printer

3 Answers

Evolis pebble 3 ribbon problem


Hi, did you change the ribbon type at the printer properties? You must choose the black ribbon or monochrome in old drivers.

Jul 04, 2008 | Evolis Pebble 3 ID Card Printer Package...

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