Question about PfaFF Creative 7570

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HARD DRIVE 7570

I TURNED ON MY MACHINE AND TO MY SUPRISE THE SCREEN WHICH HAS ALL THE STITCHES IS LIT, WITH OUT STITCH NUMBERS, CHANGED BATTERIES AND NOTHING. PLEASE HELP.
GLORIA

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Posted on Jul 08, 2008

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Greetings,

Ask this tech kimbo322
An ex- PfaFF employee

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FixYa for all your troubleshooting needs.

Jul 08, 2008 | PfaFF Creative 7570

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Probably a bad circuit board. It needs to visit a Pfaff dealer for diagnosis and repair.
sewman7

Jul 08, 2008 | PfaFF Creative 7570

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HARD DRIVE MEMEORY


Hi Gloria,

Unfortunately, it sounds like you may have a computer board that's gone bad. Rare, but does happen and not something you will be able to repair yourself. There are a number of computer boards in the 7570.

I would suggest calling your local Pfaff dealer (if they are someone you trust) and having them check it out. If you're not pleased with your local dealer, you may find another dealer close enough to you to warrant the trip.

Best of luck getting your machine back up and running - we know how awful it is to be without!

Best,
Kim & Linnette

Jul 08, 2008 | PfaFF Creative 7570

1 Answer

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Unfortunately, this is most likely a computer board issue and there's just no way to predict if/when a board will go bad.

Your only option at this point is to take it to an authorized Pfaff dealer. If the person who serviced it was an authorized Pfaff tech, take it back to them. If not, do take it to a Pfaff dealer - non-Pfaff authorized techs are not trained on the machines.

Sorry I can't give you a simpler answer, but until this is corrected, your machine won't work properly.

Best,
Kim

Mar 18, 2008 | PfaFF Creative 7570

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