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My sister in Scotland receives my e-mails but the replies to my e-mail address will not come through. They did until the first of the year and then stopped. I changed servers to DSLextsreme and for a short while the messages came back great. The messages started having some letter in red by the server saying they can only receive messages if the e-mail address has more than 15 letters. I went to a lot of trouble to make sure our e-mail address qualified, but the return e-mails still will not come through. Can this possible be a problem with the e-mail address my sister uses in Scotland, because it has more than 15 numbers. The server there is: jonbri01wanadoo.co.uk. It is the only thing we have no control over and we have been trying since Jaunuary 1. CAN YOU HELP.

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If that's the case try asking your sister to call the mail server and ask them for the correct settings for her email, also ask them if you need to open port because some mail server require some port in order for it to receive and send email...

Hope that helps.....

Posted on Jul 08, 2008

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Check the spam folder in your email, it is possible that they are being directed to spam mail.

Posted on Jul 08, 2008

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This is an issue with the E-mail provider. Try using Yahoo, and you shouldn't have this problem.

Posted on Jul 08, 2008

  • Ryan Rogers
    Ryan Rogers Jul 08, 2008

    Yahoo for both you and your sis.

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I trust one of these solutions will address your needs, but if not, or if you need further assistance, please post additional detail in reply. Thanks for rating FixYa!

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