Question about Kenmore Dishwashers

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Hello: I have a Kenmore Elite diswasher Model #665-16264402. It will not clean the dishes on the top rack much at all. To be honest it's not cleaning well on top or bottom! It has a built in filter, so I know I can't do anything there. Any ideas-please help. Thanks, Colleen

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Hi, Colleen. Thanks for using fixya.com. I suspect the chopper may be plugged which would cause poor circulation and poor washing results. The chopper is located in the sump housing assembly and is #6 in the picture below. It is accessed by removing the lower spray arm and the filter assembly. Disassembly requires a T10 and T15 Torx screwdriver. Once disassembled, use the picture as a guide for locating the chopper and clean or replace as necessary. Part number is 8268383 and is available at www.appliancezone.com.

Posted on Jan 01, 2011

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Posted on Jan 02, 2017

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