Question about Mitsubishi WS-55515 55" Rear Projection HDTV

1 Answer

My rear projection tv went suddenly mute while I was watching regular cable tv. A "mute" message appeared without me pressing any buttons on the remote. I pressed the mute button on my tv remote and my cable remote and neither matched the "mute" message that just appreared on my screen briefly. I went into net command - everything seems to be in order. I pressed device menu and ran my dvd player and the volume worked fine on the tv. I am not sure what to do - help?

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  • Ed Vodegel Jan 06, 2011

    Thanks for your thoughts - the problem was not the SAP but a phone line issue from our TV provider.

    We called them and they said this may happen on occasion w/ their service. They corrected the problem on-line and the volume works fine now.



    Ed Vodegel

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Hi,

I believe the reason you do not have sound on these channels is that somehow the
SAP button was pressed. The SAP is "separate audio program" it is used to hear
the program in a different language if available. If the SAP is turned on and that
channel is not broadcasting a SAP signal then you would have no audio.

I am not sure on a universal remote which button , would be used to change the audio
settings. You may be able to access the settings from the menu button on the TV.
Go to one of the channels that has the problem, press the menu button on the set
and look for Audio settings, switch the audio program from SAP to normal audio.

You would have to do this for each channel that has the SAP displayed.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Jan 02, 2011

  • taran_2005
    taran_2005 Jan 06, 2011

    Thanks for your response!!

    Glad that it was fixed.

    Any further assistance, revert and i would be able to follow up from there.

    Thanks and Regards
    taran_2005

    Ps - Do accept this solution,if you find it to be of any help so that i could get the credit for my time.

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