Question about Cuisinart CJK-17BCFR Electric Kettle
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I had the same problem before mine broke completely (see my problem posted today). The problem seems to be the support that holds the center pin inside the control. I have not been able to fix mine. Now it is totally broken and Cusinart has been no help. How old is your unit? Cuisinart told me that there is a 3 year warranty. Give them a call. They can decide based on the serial number whether they will cover it.
Posted on Jan 04, 2007
My problem was similar for the Cuisinart KUA-17. I clicked down the on switch and it stayed down. However, the light and power together seemed finicky. That is, the light came on if I positioned the kettle in the base correctly, but then it sometimes went off without triggering the switch to pop up. When the light went off while the switch remained down the water never boiled, but when I was lucky to position it such that the light remained on, the water did boil and the switch popped up ... as it should have. It seemed to be getting more and more finicky and difficult to position correctly ... so I took it apart.
First of all, the base has screws that take a triangle screwdriver which I don't have. So I found a small flat-headed screwdriver (like one you'd use for glasses) that just fit along one side of the triangle. I was able to get three base screws out this way and since I expected to need to do this again in the future, I used my dremel to grind a larger flat-headed screwdriver slot in each. It's been about a year and a half since I fixed it last time and this time I was glad I had the slots.
Once you get the plastic base off, you'll see the mechanics of the switch. There are two wires that both turn on the light and power the heater element. Where the wires connect to the switch mechanism, there are two metal tabs that stick out in opposite directions from the center. When the switch is pushed down, you can see these two tabs move. They are each moving to touch a contact and complete the electrical circuit. My problem was they were not making a good contact. The contacts are hidden behind the tabs. All I had to do was bend the contacts one millimeter closer (i.e. as little as possible) so that they would make a good contact. The only other trick was I had to remove the switch mechanism from the bottom of the kettle to do this. Then I just used the same small flat-headed screwdriver to bend the contact as in the picture below.
Posted on Mar 11, 2009
Too funny, but I solved the problem by returning the Kettle, all
the correct lights came on but it would not boil....so purchased a
Posted on Apr 13, 2010
sounds like the element has died. If it's still under warranty, take it back. If it's not under warranty, contact an electrician or appliance repair person. Unless it's an expensive kettle though, it's probably not worthwhile fixing, as elements can sometimes be as expensive as a new kettle
Posted on May 23, 2010
Tips for a great answer:
Oct 14, 2016 | Cuisinart CPK17 Electric Kettle
Dec 12, 2015 | Chef's Choice Kitchen Appliances - Others
Jul 28, 2015 | Kitchen Appliances - Others
Apr 10, 2015 | Cuisinart CPK-17 PerfecTemp 1-2/3-Liter...
Dec 01, 2013 | Cuisinart CPK17 Electric Kettle
Oct 27, 2013 | Cuisinart CPK17 Electric Kettle
Jan 07, 2013 | Cuisinart CPK17 Electric Kettle
Nov 11, 2006 | Cuisinart KUA-17 Cordless Electric Kettle
2,233 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: