Question about Cuisinart CJK-17BCFR Electric Kettle

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My Cusinart CPK17 kettle does not work on the blue light keeps flashing. It will neither heat nor switch off.

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Posted on Jan 02, 2017

  • 2 Answers

SOURCE: How do I clean the contact points between kettle and platform?

I had the same problem before mine broke completely (see my problem posted today). The problem seems to be the support that holds the center pin inside the control. I have not been able to fix mine. Now it is totally broken and Cusinart has been no help. How old is your unit? Cuisinart told me that there is a 3 year warranty. Give them a call. They can decide based on the serial number whether they will cover it.

Posted on Jan 04, 2007

  • 1 Answer

SOURCE: How do I clean the contact points between kettle and platform?

PROBLEM:

My problem was similar for the Cuisinart KUA-17.  I clicked down the on switch and it stayed down.  However, the light and power together seemed finicky.  That is, the light came on if I positioned the kettle in the base correctly, but then it sometimes went off without triggering the switch to pop up.  When the light went off while the switch remained down the water never boiled, but when I was lucky to position it such that the light remained on, the water did boil and the switch popped up ... as it should have.  It seemed to be getting more and more finicky and difficult to position correctly ... so I took it apart.
SOLUTION:
First of all, the base has screws that take a triangle screwdriver which I don't have.  So I found a small flat-headed screwdriver (like one you'd use for glasses) that just fit along one side of the triangle.  I was able to get three base screws out this way and since I expected to need to do this again in the future, I used my dremel to grind a larger flat-headed screwdriver slot in each.  It's been about a year and a half since I fixed it last time and this time I was glad I had the slots.
Once you get the plastic base off, you'll see the mechanics of the switch.  There are two wires that both turn on the light and power the heater element.  Where the wires connect to the switch mechanism, there are two metal tabs that stick out in opposite directions from the center.  When the switch is pushed down, you can see these two tabs move.  They are each moving to touch a contact and complete the electrical circuit.  My problem was they were not making a good contact.  The contacts are hidden behind the tabs.  All I had to do was bend the contacts one millimeter closer (i.e. as little as possible) so that they would make a good contact.  The only other trick was I had to remove the switch mechanism from the bottom of the kettle to do this.  Then I just used the same small flat-headed screwdriver to bend the contact as in the picture below.
8fd9668.jpg

Posted on Mar 11, 2009

  • 1 Answer

SOURCE: the kettle lights up but won't heat up

Too funny, but I solved the problem by returning the Kettle, all
the correct lights came on but it would not boil....so purchased a
different one.
J.

Posted on Apr 13, 2010

  • 9 Answers

SOURCE: When the kettle is switched on, the light comes on...

sounds like the element has died. If it's still under warranty, take it back. If it's not under warranty, contact an electrician or appliance repair person. Unless it's an expensive kettle though, it's probably not worthwhile fixing, as elements can sometimes be as expensive as a new kettle

Posted on May 23, 2010

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Lights flashing and kettle will not heat


If the simple reset (posted above) doesn't work your issue is most likely a failed heating coil relay.

You can check this by applying a low voltage to the pins on the two-pin end of the Relay. Follow instructions below to locate the Relay.
No click?- replace the Relay. [Search How to Check a Relay]

If you want to repair this yourself...
  1. purchase a replacement Relay (~$4, octopart.com)
    Omron G2RL-1A-E-CF DC12
    or a
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  2. open the bottom of the kettle- remove three #1 Phil screws
  3. disconnect three pin headers connectors on the let end of the control board
  4. remove two Phil head screws holding down the control board
  5. desolder the failed Relay
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Good Luck

lights-flashing-kettle-will-not-heat-xlzmfwvn0e3gvuqxxfz3qlpb-3-0.jpg

Oct 27, 2013 | Cuisinart CPK17 Electric Kettle

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I have a Cuisinart CPK17 won't heat water and all the blue lights are flashing


I had the same issue with all lights blinking, but nothing else working (buttons would not respond or beep). I took the base off and used a small pair of pliers to bend the contact as Scott Cowen mentioned. Worked like a charm.

Jan 07, 2013 | Cuisinart CPK17 Electric Kettle

4 Answers

How do I clean the contact points between kettle and platform?


PROBLEM:

My problem was similar for the Cuisinart KUA-17.  I clicked down the on switch and it stayed down.  However, the light and power together seemed finicky.  That is, the light came on if I positioned the kettle in the base correctly, but then it sometimes went off without triggering the switch to pop up.  When the light went off while the switch remained down the water never boiled, but when I was lucky to position it such that the light remained on, the water did boil and the switch popped up ... as it should have.  It seemed to be getting more and more finicky and difficult to position correctly ... so I took it apart.
SOLUTION:
First of all, the base has screws that take a triangle screwdriver which I don't have.  So I found a small flat-headed screwdriver (like one you'd use for glasses) that just fit along one side of the triangle.  I was able to get three base screws out this way and since I expected to need to do this again in the future, I used my dremel to grind a larger flat-headed screwdriver slot in each.  It's been about a year and a half since I fixed it last time and this time I was glad I had the slots.
Once you get the plastic base off, you'll see the mechanics of the switch.  There are two wires that both turn on the light and power the heater element.  Where the wires connect to the switch mechanism, there are two metal tabs that stick out in opposite directions from the center.  When the switch is pushed down, you can see these two tabs move.  They are each moving to touch a contact and complete the electrical circuit.  My problem was they were not making a good contact.  The contacts are hidden behind the tabs.  All I had to do was bend the contacts one millimeter closer (i.e. as little as possible) so that they would make a good contact.  The only other trick was I had to remove the switch mechanism from the bottom of the kettle to do this.  Then I just used the same small flat-headed screwdriver to bend the contact as in the picture below.
8fd9668.jpg

Nov 11, 2006 | Cuisinart KUA-17 Cordless Electric Kettle

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