Question about Heating & Cooling
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Hello. It could be possible that a piece or some of the foil that gives the flame effect has fallen down on the motor, that creates the heat. This could be causing the noise. I would not think this is an electrics problem.
I would ensure the electric fire is disconnected from any power supply and either open the heater myself or get a electrical specialist to have a look. Then you will see exactly what is happening. A piece of foil may be visible which is catching the motor.
If you decide to tackle the problem yourself write down how to put the heater back together as you take each part out. These parts would be covers etc. It can easily get confusing. That is important.
Posted on May 19, 2009
The fan switch on this unit is a bi-metal switch located on the heat exchanger. Check for a bad connection. It is 120 volts so be careful when checking. you can test the switch with an volt meter or one of those probe lights to see if the switch closes when hot. you are looking for 120 volts to the blower motor. Spin the blower motor to see if that is bound up with debris.
Posted on Dec 01, 2009
Dimplex has a Service Manual for your Heater. I recommend requesting the manual through their Literature Request website. I located the owner's manual and the troubleshooting guide via their website, but it appears you will need to request the Service Manual.
Hope this helps.
Posted on Mar 30, 2010
My friend just had the same problem. It turned out to be the Remote Control box,( the little box you plug the Fireplace into so you can use the Remote). He just plugged the Fireplace straight into the wall outlet, (without the Remote) and now it works fine.
Posted on Oct 21, 2010
Tips for a great answer:
Dec 23, 2015 | Dimplex Heating & Cooling
Nov 28, 2012 | Dimplex DS4411 Electric Heater
Feb 11, 2011 | ACE Dimplex (r) Compact Electric Fireplace...
Jan 12, 2011 | ACE Dimplex (r) Compact Electric Fireplace...
Dec 20, 2010 | Dimplex Compact Electric Flame Stove...
Mar 30, 2010 | ACE Dimplex (r) Compact Electric Fireplace...
Aug 20, 2009 | Dimplex Compact Electric Flame Stove...
Jan 02, 2009 | Dimplex Compact Electric Flame Stove...
Dec 22, 2008 | Dimplex DS5598 Mid-Size Heater
52 people viewed this question
Usually answered in minutes!